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| eSys
rolls out Global Operations on Microsoft Business
Solutions-Navision |
| eSys
Distribution is amongst the world's six largest
distributors of computer components. The company
has operations across more than 25 countries
and 65 points of presence. eSys subsidiaries
employ in-country sales teams and carry local
stocks. eSys was the largest Hard Disk Drive
distributor in the world for Year 2003 with
over 12 million disk drive unit sales. This
corresponds to approximately 14% of Global
HDD distribution sales. eSys is also the largest
Distributor of Hynix Memory Chips (Asia &
Europe) and a major player in other SI components.
eSys extended the distribution efficiencies
and relationships to materialize the concept
of low cost Linux-based multimedia PC's. eSys
ePC has been launched in India, Korea, Middle
East and UK. In India, eSys ePC is credited
with creating an entirely new category of
low cost Linux PC's and is considered a major
driver in the expansion of Indian PC market. |
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| eSys
chose Navision as its ERP Software for automation
and integration of its various functions.
The Navision solution is therefore rolled
out to meet the needs of various eSys subsidiaries.
All the countries have separate localization
needs which needed to be addressed. For example,
in the case of Indian operations. The following
were identified as key localization requirements |
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The following were identified as key localization
requirements: |
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Localized
Tax Environment |
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Localized
Payroll |
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Localized CRM |
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Returns Management |
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Region-wise Invoicing. |
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| Headquartered
in Singapore, eSys Distribution (eSys) is
one of the six largest distributors of computer
components worldwide. Its business operations
currently span across more than 25 countries.
Besides, eSys also works with strategic partners
in Switzerland, Spain, Portugal and Turkey.
It is currently the largest distributor for
HDD in the world, having secured about 15%
share of the market in distribution in Asia,
an estimated 15% plus across Europe and over
10% globally. It is also the largest distributor
for VIA C3 CPUs, and Hynix memory in the region.
The Group is also amongst the largest HDD
and SI components distributors in India, Korea,
Middle East, China and has significant market
share in several other countries. It has also
fully net-enabled B2B operations to promote
higher productivity and efficiency.
eSys
chose Navision as its ERP Solution for automation
and integration of its Various functions.
Rapidly expanding operations required eSys
to make Navision operational for its new
geographies. eSys also wanted a partner
that could support Navision over its global
operations. Usually, such supports needs
meant interacting with different solution
centers in different geographies. Management
of these diversities was a challenge and
eSys looked for a single point solution
to support these global Navision implementation
plus a Navision roll out for India. The
Indian Navision implementation needed to
be far more comprehensive and complex in
terms of functionality than other countries
and act as the role model for other countries.
Experimenting with the launch of their own
brand of PCs, eSys needed to build in Manufacturing,
CRM and Service Management. The Navision
solution is rolled out for various country
operations. All countries are on separate
databases with the country specific localization
added to each country's database. All the
databases however reside on a central server
located in Singapore.
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For
Indian operations, the following were identified
as key localization requirements:
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Localized
Tax Environment |
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Localized
Payroll |
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Localized
CRM |
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Returns
Management |
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Region-wise
Invoicing |
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| The separate
localization needs of various eSys subsidiaries
could be met by having seprate databases
for each one of them. All the databases
however reside on a Central Server located
in Singapore, using a single installation
of the Navision software. The software
is accessed over a Citrix server to
ensure good performance. Navision team
from All e Technologies, comprising
of Navision Certified Representatives,
Technologists and Project Manager worked
to meet the needs of eSys. All e Technologies
has been providing Navision support
and maintenance for the global needs
of eSys. Amongst other needs, a new
Returns Management module was developed
and integrated with Navision. |
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eSys has succeeded in maintaining separate
identities for all its country operations
because of the localized mapping. The
Indian database meets all the requirements
for the Indian requirements. |
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The
consolidation of information from various
country operations has become very smooth
because of the Centralized Architecture |
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Effective
inventory management globally |
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Effective Returns managements |
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| All-e's team
comprising Certified Navision Representatives and
technologists worked with eSys team to ensure a
successful Navision implementation. The solution
required customization and the 'Returns Mnagement'
functionality had to be built. With a very large
number of orders and invoices every day, and the
pressures of an aggressive sales organization cracking
existing systems and processes, bringing the old
data in to the system turned out to be a big challenge.
To leverage the India cost advantage, eSys moved
their world-wide back office operations to India.
This required the India based team to work on all
the individual country implementations and meet
their daily needs. All e Technologies supported
eSys to make sure that it was a smooth move. Several
country implementations were upgraded from version
3.1 to 3.6. |
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General
Ledger |
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Sales
and Receivables |
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Purchase
- Payables |
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Inventory
Management |
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Fixed
Assets |
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Human
Resources |
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Payroll |
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CRM-Service |
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Jobs |
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Resources |
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eSys
has succeeded in maintaining separate identities
for all its country operations by using multiple
databases. The Indian database meets all the requirements
for the Indian requirements |
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The consolidation of information from various countries'
operations has become very smooth because of the
Centralized Architecture |
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The business of eSys
being critically dependent on effective management
of inventory, the eSys management is now able to
see the stock position across their global offices
and order supplies from the nearest point. |
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Has helped in better
management of Fixed Assets |
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The
systems enables eSys do an effective Returns Management
and Service. |
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