Not-for-Profit Organizations

Successful management of a not-for-profit organization requires providing high-quality service along with the careful administration to reduce expenses and automate processes. Each type of not-for-profit organization has unique management needs. For example:

• Social service and government agencies require meticulous reporting practices essential for meeting regulatory compliance and securing future funding.
• Professional and trade associations are tasked with managing business events as well as maintaining education and certification records.
• Civic, fraternal, and religious organizations have complex membership relationship issues and vital fundraising projects.

Microsoft Dynamics offers powerful not-for-profit management solutions focused on the common needs of these organizations. These solutions promote improved membership management, accurate and timely reporting, easier access to data and automated processes that help reduce expenses. This translates into more time to focus on your core mission of providing services and value to beneficiaries.

Provide responsible financial management

• Gain real-time access to financial and member information to enable better decision-making with integrated accounting.
• Integrate data from disparate systems such as finance and programs for a complete view of your organization.
• Automate and streamline critical business processes, including funding and donor management to reduce costs, decrease errors and save time.
• Member-based organizations see a major improvement in relationship-building through the use of automated communication tools and processes.
• Increase compliance with regulatory and external audit requirements.

Improve service delivery and increase constituent satisfaction

• Improve case-management abilities through easy access to all case or member information.
• Quickly and accurately respond to requests through a unified view of the constituent or member.
• Improve project-management capabilities by centralizing all project-related information.
• Analyze service-delivery speed and measure organizational performance to increase service effectiveness.
• Execute targeted marketing campaigns that meet the needs of constituents or members.

 

Education

The success of an education administration is directly related to the success of its people. Faced with budget and resource constraints, education administrators can use Microsoft Dynamics software to optimize students' learning experiences, enable teachers to do their best to meet student needs and at the same time meet the high expectations of parents, local education authorities and government agencies.

Microsoft Dynamics offers integrated, adaptable administration management software that allows school administrators to manage finances, student and alumni relationships and more. These solutions automate your processes and make it easier to stay in control with immediate access to all key information. Microsoft Dynamics applications work like—and with—familiar Microsoft software, easing adoption and reducing the risks inherent with implementing a new solution.

Government

Citizens are becoming more vocal in their demands for better services that are more citizen-centric. At the same time, government agencies are faced with more limited public funding and requirements to show greater accountability in managing these limited resources.

Microsoft Dynamics ERP and CRM solutions help you manage finances, human resources, citizen relationships, funds and grants, and service delivery—all with a low total cost of ownership. Every day these tools are used by government organizations to provide more effective services with greater accountability.

Increase efficiency and effectiveness

• Gain real-time insight into organizational information and metrics for better decision-making.
• Streamline and automate critical processes to free up time for value-added work.
• Integrate data and streamline information flow across different systems, departments, and agencies for greater collaboration.
• Enable regulatory compliance through accurate fund and account management.

Increase citizen satisfaction

• Gain a holistic view of citizen interactions across multiple communication channels.
• Improve response to citizen requests with centralized databases and automated follow-up tools.
• Enable one-stop citizen self-service through Web portals.
• Increase ability to analyze service trends and respond quickly to changing constituent needs.
• Conduct targeted community outreach with comprehensive communications tools.

Health

Delivering high-quality care may be the number one priority for healthcare providers but reducing costs is always an imperative. Microsoft Dynamics integrated healthcare management solutions make it easier for physicians, nurses and administrators to share patient information for clinical decisions,  cross-organizational case coordination as well as quick access to the financial data required to drive business decisions. Microsoft Dynamics healthcare software solutions help to reduce costs, improve access to patient and organizational information, streamline processes, and simultaneously increase patient satisfaction. 

Streamline financial and human resource management

• Gain real-time access to funding and expenditure across multiple business units.
• Manage sensitive payroll information with greater control and security.
• Provide around the clock access to payer/patient information anywhere, on any device or browser.
• Increase staff productivity via automation of everyday tasks.

Increase patient satisfaction

• Coordinate delivery of patient care throughout the organization with easy access to all patient records.
• Develop more efficient and effective case management.
• Increase time spent on patient-focused activities.
• Deliver better coordinated outreach and educational activities that target specific communities or populations.