Décor Solution Provider leverages Dynamics CRM for Sales to stay focused & win faster
About the Client
- Internationally acclaimed organization that specializes in ceramics and allied products segment
- Significant presence in India, Africa, Middle East, United Kingdom and Russia
- Manufacturing plants in Gujarat and Haryana, India and other joint venture plants, generating a total production capacity of 60 million square meters annually
- A strong dealer & store network across India
Customer is one of the largest manufacture of ceramics product in Asia, has a large dealer and store network. Customer was facing challenges in managing long, complex project sales cycle involving multiple internal & external stakeholders. Customer wanted to streamline sales process and empower sales team to focus on generating sales rather than spending time in administrative tasks, gathering customer information and doing follow-ups.