Healthcare

REDIFINING RELATIONSHIPS IN HEALTHCARE

Healthcare – currently a multi-billion dollar industry in India & witnessing double digit growth each year has witnessed the emergence of modern healthcare technologies & widespread privatization in the past decade. While this has led to increased costs of medical care to patients; expectations of better healthcare facilities, superior services, and greater transparency are also evident. However, Inadequate Patient Responsiveness, Adhoc Sales Management, Disintegrated Patient Information, Unmonitored Marketing Programs have been daunting large healthcare providers increasingly. Lack of clearly defined procedures, well-connected systems, and process automation creates unhealthy deterrents for providing proactive, coordinated care – impacting overall Patient experience & making Relationship Management difficult.

CRM for Healthcare

Alletec CRM solution for Healthcare – built on Microsoft Dynamics CRM – is designed to help large healthcare organizations build a Patient-Centric Model by enabling them to enhance Patient Experience with a simplified rendition of medical care, automated communications, greater information transparency & better after-care relationships. This helps build positive Patient sentiments & sustained trust – leading to higher retention, word-of-mouth referrals, and overall healthy Patient Relationships.

Deliverables

Alletec CRM for Healthcare provides/facilitates the following:

  • Sales Tour Plan
  • Daily Call Report
  • Sales Coverage Report
  • CME/OPD Program Calendar
  • Program Performance Report
  • Planned vs. Accomplished Engagements
  • Doctors' 360-degree view
  • Patients' 360-degree view
  • Business Target vs. Business Revenue

Benefits
  • Enhanced Patient Experience
  • Improved Programs’ Efficiency
  • Healthy Corporate and PSU Engagements
  • Contact Center Integration
  • Self-Service Portals

Get in Touch

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Contact Address

  A-1, Sector - 58, Noida - 201 301, India
  +91(0) 120 3000 300
  info@alletec.com

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