Redifining Relationships in Healthcare


Healthcare – currently a multi-billion dollar industry in India & witnessing doubt digit growth each year has witnessed emergence of modern healthcare technologies & widespread privatization in the past decade. While this has led to increased costs of medical care to patients; expectations of better healthcare facilities, superior services and greater transparency are also evident. However, Inadequate Patient Responsiveness, Adhoc Sales Management, Disintegrated Patient Information, Unmonitored Marketing Programs have been daunting large healthcare providers increasingly. Lack of clearly defined procedures, well-connected systems and process automation creates unhealthy deterrents to providing proactive, coordinated care – impacting overall Patient experience & making Relationship Management difficult. 

CRM for Healthcare

Alletec CRM solution for Healthcare – built on Microsoft Dynamics CRM – is designed to help large healthcare organizations build a Patient-Centric Model by enabling them enhance Patient Experience with simplified rendition of medical care, automated communications, greater information transparency & better after-care relationships. This helps build positive Patient sentiments & sustained trust – leading to higher retention, word-of-mouth referrals and overall healthy Patient Relationships.

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