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eCommerce and ERP Integration: What it is and how it matters?
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eCommerce and ERP Integration: What it is and how it matters?

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eCommerce businesses are targeted to scale up much more rapidly than the brick and mortar businesses. Scaling up challenges are however non-trivial, and require technical support to be effectively addressed. Besides intuitive customer-facing portals, eCommerce businesses also need robust enterprise-class solutions to cope with the growing transaction volumes. The solution needs to effectively integrate front-end user experience with backend operations – for Order Fulfillment, Supply-chain Management, Logistics, and Customer Service and help track metrics like transaction based profitability. Requisition Planning, Enquiry Management, Order Processing, Warehouse Management, Cancellation & Returns Management are complex processes, particularly when the transactions volumes become large, and need automation. Thus the requirement of a robust and customized ERP solution for e-commerce companies becomes inevitable to survive in the fast and challenging environment.

 Increasing business volumes also demand faster transaction processing, efficient shipment scheduling, prompt customer service, and agility in the tracking of various performance parameters to ensure profitability. eCommerce business processes are quite complex and need to work in perfect coordination between the storefront and the ERP solution. Providing solutions for this industry requires deep domain knowledge and years of dedicated practice in this space.

ALLETEC eCommerce solution

Alletec’s ERP Solution for eCommerce companies – robust, scalable and flexible – enables online businesses to efficiently manage all aspects of their operations seamlessly. It integrates the virtual storefront with the mid & back office and facilitates real-time communication flow across the organization while also enabling collaborative communication with vendors and customers.

The business processes addressed by the solution include:


Order Management

Sales Order Booking, Order Invoicing, Order Fulfillment and Status Sync with Webshop

Material Management

Purchase Planning, Vendor Administration and Inventory Management


Courier Allocation, Shipping, Delivery, Collection, and Status Reconciliation

Customer Service

Pre-Sales Enquiry Handling, Order Cancellation, Returns & Refund Processing

Financial Management

Payables & Receivables Management, Bank Reconciliation


Built on the world-class Microsoft Dynamics ERP platform, the ERP solution for e-commerce companies improves customer experience – the backbone for business survival – by enabling efficient catalog management, prompt product availability, management of prices & discount schemes, faster deliveries, flexible payment options, persistent customer service & hassle free sales return process. All this is enabled through a supply chain integrated end-to-end. Backed by a futuristic framework, the ERP for e-commerce solution provides a platform of process discipline and commercial controls that would serve the underlying business interests effectively. It works effectively for a single as well as multi-company setups. Business models supported by the solution include Cut & Pay Model, Drop Shipment Model and Back to Back Model.

                                                                                                         ERP for eCommerce

If you’ve been working to solve business challenges through technology, integrating your eCommerce system with your back office software is a great way to accomplish your goals. From customers to catalog management, and accounting to shipping requirements, through the placement of two-way communication between the eCommerce system and the ERP, your organization will save time, money and effort, ultimately promoting growth.


Demo for ERP for eCommerce

Share us your views or queries about ERP for eCommerce in the comment section below.

Or mail

                                                                                                                                                                                                             Author: Siddharth Naudiyal


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About Alletec

Alletec has been a leading provider of Business Technology Solutions & IT Services to Growth Companies since 2000. Recognized consistently by Microsoft to be amongst their top ERP solution provider, Alletec has been part of the global elite Microsoft Dynamics Inner Circle and President's Club. Working with customers in India, APAC, Hongkong, Europe, US, Africa, and Middle-East. 



posted by Kevin James
Tuesday, 30 January 2018 07:20

Very nice article on ERP solution for eCommerce companies.

posted by Daymond John
Thursday, 28 December 2017 05:26

I am working in a company based out in the UK. We are looking for outsourcing our ERP integration for eCommerce business to Microsoft Partners. Which would be the best option? We are open to outsourcing this project to any country including India, Hong Kong or any other. Any good suggestions.


posted by Priyanka Singh
Thursday, 28 December 2017 05:21

QUite a nice blog. Can you help me search for ERP integration partners in Germany?

posted by Charles
Monday, 18 December 2017 11:59

Nice article. clearly outlines the need and the ERP solution for eCommerce companies.

posted by Lalit Kumar
Monday, 18 December 2017 11:56

Is there any ERP solution for eCommerce company having business in different locations?
For example, if a company is headquartered in the US and has its business in UK, Australia, India, Germany, Hong Kong , would it be able to get an integrated platform for all the locations?

posted by Rhea Mathur
Monday, 18 December 2017 11:46

Which is the best ERP solution for eCommerce companies in India?

posted by Rutvik Birdarkar
Monday, 18 December 2017 11:24

I am searching for ERP solution for eCommerce companies. I would like to know the implementation process and the estimated cost which is incurred in implementing an ERP solution for eCommerce companies in India.

posted by Reena
Monday, 18 December 2017 11:21

Hi, I am looking for ERP solution for eCommerce companies in India. If you can get me connected with consultants who take up projects on ERP implementation for eCommerce companies, then please help me get in touch with them as I am looking for an ERP solution for my eCommerce company having its operation in Australia, Hong Kong, Germany, UK and US.

posted by David Russel
Tuesday, 12 December 2017 12:00

Any Idea where can I find the list of Top ERP solution partners for implementing ERP in my eCommerce business?

posted by Milena Hovakimyan
Friday, 08 December 2017 05:49

What payment gateways does your ERP solution for E-commerce companies integrate?

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