Organizations are built and run by people with their contributions. Employee morale and their consistent hardwork can take a company to high growth and profitability. Similarly, customer’s faith in company’s products or services can lead to higher revenues and profits. Listening organizations must continue to listen to their employees, customers and competitors to stay ahead of their competition. Artificial Intelligence techniques such as Natural Language Processing, facial emotion detection, text analysis, computational linguistics and biometrics can help you assess the sentiments of all your company’s stakeholders.
We at Alletec have very rich and extensive experience in capturing sentiments from various sources such as social media blogs, websites, emails or other textual content. Our solution comprises of:
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