The information systems infrastructure at an amazingly large number of organizations continues to be characterized by pockets of information, perhaps a basic accounting package and a set of operational data often maintained manually using an office tool. Crucial operational decisions regarding purchase, production, order commitment, distribution and inventory management are judgmental and usually dependent on the wisdom of key employees. These organizations are unable to manage their inventory levels effectively, negotiate better prices by timely planning and consolidating purchases, and know the effectiveness of their sales & distribution network within time. They are often unable to know their customers (needs and behavior) well enough or maximize the advantages from their supplier relationships.

Automated business processes and integrated business applications are the two fundamentals that go in the making of a successful growth company. Business systems for Enterprise Resource Planning, Supply-Chain Collaboration and Customer Relationship Management have become a must have for efficient and progressive enterprises. Enterprise data doubles itself every 9 months and these enterprise systems are necessary to manage and leverage it.

Alletec helps your people measure financial effectiveness, gain insight into business performance and work better together by providing you world class ERP solutions based on Microsoft Dynamics.


A good ERP solution should help you:

  • Maintain control of your finances and manage them with a high level of efficiency.
  • Make complete, current financial information and reports available to anybody who needs that information to perform business planning.
  • Simplify and automate routine and repetitious functions so that your employees can focus on more critical tasks.
  • Create the required financial and other reporting that is needed to realize regulatory compliance.
  • Connect your entire supply chain in a productive, fast-moving flow to help streamline manufacturing and reduce inventory carrying costs.
  • Increase efficiencies in distribution to improve customer satisfaction and reduce the cost of doing business.
  • Fulfill the potential and increase the loyalty of your workforce while minimizing the cost and complexity of administering salaries, benefits, recruiting, and performance management.
  • Accomplish project goals and achieve outstanding results within budget, on time, and with excellent resource efficiency.
  • Look deeper into key performance factors and pinpoint your most profitable customers, most efficient vendors and potential issues within your organization that require swift action.
  • Meet the unique needs of your industry with specialized functionality tailored to your vertical industry business processes.


Your business can look forward to these capabilities with Microsoft Dynamics ERP solutions:

Microsoft Dynamics offers effective business intelligence and reporting solutions that you can put to work immediately. They can let you look deeper into key performance factors to help pinpoint your most profitable customers, most efficient vendors and potential issues within your organization that require swift action.
Collaboration capabilities available in Microsoft Dynamics solutions can make your company's offerings and key business functionality readily available to customers, employees, and business partners. Because both the portal and collaborative technology are activated in a smooth setup, you can offer site users a wealth of information and efficient, collaborative processes very quickly after implementing Microsoft Dynamics.
The executive management capabilities in Microsoft Dynamics ERP solutions help you access all the information you need, including tasks, reports, and key performance indicators (KPIs), through a single intuitive dashboard. These executive dashboards provide a quick and effective way to gain business insight, helping you to monitor growth, compliance, and even environmental impact.
The financial management capabilities in Microsoft Dynamics software solutions give you a way to raise the visibility of financial metrics and the effectiveness of financial management and accounting throughout your organization all using familiar tools and existing skills. Strong financial management, made possible by Microsoft Dynamics, helps you establish a firm foundation for realizing the potential of your business through strong, manageable growth.
Microsoft Dynamics offers financial planning, budgeting, and reporting applications that work with your enterprise resource planning (ERP) solution to help you measure business results, align performance to goals, and improve profitability.
Microsoft Dynamics human resource management software solutions can help you fulfill the potential and increase the loyalty of your workforce while minimizing the cost and complexity of administering salaries, benefits, recruiting, and performance management. Microsoft Dynamics solutions will help you empower your employees, boost administrative productivity, and design the best workforce for your business.
Microsoft Dynamics is designed with easy IT management, configuration, and development in mind, so the technology supports your business and empowers your people to perform even better. Moreover, as your business grows, you can adapt Microsoft Dynamics to meet your business and technology needs.
Learn more about IT management in Microsoft Dynamics.
With a wide spectrum of tools and technologies, Microsoft solutions for project management give your people the tools they need to accomplish project goals and achieve outstanding results. Microsoft Dynamics project management solutions help you control costs and improve profitability, streamline project management, and achieve optimal productivity from your resources.
Microsoft Dynamics offers extensible, familiar software for supply chain management (SCM) that can help reduce barriers to productivity and efficiency and help your organization deliver what customers need, when they need it. Microsoft Dynamics solutions provide your people with tools to enhance individual and team productivity, streamline operations, and collaborate effectively.



Points to consider before implementing your ERP for business

Artificial Intelligence and ERP

How an ERP Integration helps in eCommerce Business?

eCommerce and ERP Integration: What it is and how it matters?

ERP Solution for Discrete Manufacturing Industry

ERP Solution for Process Manufacturing Industry

Want to Set Up Your ERP for Construction Industry? You Need to Read This First

Microsoft ERP Implementation Methodology

Is the role of an internal ERP Team Complementary or Supplementary?

Supply chain management encompasses the planning and management of all activities involved in sourcing, procurement, conversion and logistics management. It also includes the crucial components of coordination and collaboration with channel partners, which can be suppliers, intermediaries, third-party service providers and customers. In essence, supply chain management integrates supply and demand management within and across companies. It includes:

  • Production scheduling
  • Demand planning and forecasting (coordinating the demand forecast of all customers and sharing the forecast with suppliers)
  • Sourcing planning (including current inventory and forecast demand in collaboration with suppliers)
  • Inbound operations (including transportation from suppliers and receiving inventory)
  • Production operations (including the consumption of materials and flow of finished goods)
  • Outbound operations (including all fulfillment activities, warehousing and transportation to customers)
  • Order promising, accounting for all constraints in the supply chain, including all suppliers, manufacturing facilities, distribution centers and other customers

The purpose of Supply Chain Management is to improve trust and collaboration amongst supply chain partners, thus improving inventory visibility and the velocity of inventory movement.


Alletec enables your organization to build and manage an effective supply chain using Microsoft Dynamics:

  • Optimize your supply chain to get the right goods to the right place at the right time
  • Help your teams control your supply chain and streamline operations
  • Build productive vendor relationships
  • Compete successfully by keeping customers happy
  • Extend and integrate your systems
  • Tighten distribution processes


Related links

From the outside, customers interacting with a company perceive the business as a single entity, despite often interacting with a number of employees in different roles and departments. CRM is a combination of policies, processes, and strategies implemented by an organization to unify its customer interactions and provide a means to track customer information. It involves the use of technology in attracting new and profitable customers, while forming tighter bonds with existing ones.


CRM functionality and requirements may be divided in to two primary groups – Operational CRM and Analytical CRM.

Operational CRM: This provides support to the front office business processes related to Sales, Marketing and Service. Customer interaction log and data get stored and processed for various purposes. Operational CRM would typically include functionalities for: 

  • Marketing Automation
  • Sales Automation
  • Service Management

 Analytical CRM: With Analytical CRM customer data gets analyzed for a variety of purposes: 

  • Designing and executing targeted marketing campaigns
  • Analyzing customer behavior for feedback on products and services
  • MIS

 Analytical CRM makes heavy usage of Data Mining and other techniques. This can help in analyzing – cross-selling/ up-selling opportunities, customer drift, sales performance, customer trends and customer margins.


Alletec provides you robust and scalable CRM solutions based on Microsoft Dynamics CRM. A limited functionality CRM is also available through the Dynamics ERP product of NAV.

Microsoft Dynamics CRM helps you boost Sales, Satisfaction and Service. It streamlines the way your people communicate with clients and collaborate with each other. With its workflow automation and analytics, you can let your sales, marketing, and service staff easily shares information and route tasks to provide a seamless customer experience.

Make your customer remember your business with these core CRM capabilities: 

  • Sales
  • Service
  • Marketing


Importance of CRM in eCommerce Business

CRM for Real Estate Industry

Points to remember before investing in a CRM Solution

Case Studies

Global Travel Company

CHW Forge- Leading Manufacturer of Steel Forgings

Software Licensing Company

Industrial Components Distributor

Zync Global - Tablets & Mobile Devices Provider

Useful Links

CRM Upgrade

Microsoft Dynamics CRM 2016 - Implementation Guide

DynaEstate Dashboards - Making Businesses Customer Centric

Microsoft Social Listening

Microsoft Dynamics Marketing



Supplier Relationship Management is a comprehensive approach to managing an enterprise's interactions with the organizations that supply the goods and services it uses. The goal of Supplier Relationship Management (SRM) is to streamline and make more effective the processes between an enterprise and its suppliers just as Customer Relationship Management (CRM) is intended to streamline and make more effective the processes between an enterprise and its customers.

SRM includes both business practices and software and is part of the information flow component of Supply Chain Management (SCM).SRM increases the efficiency of processes associated with acquiring goods and services, managing inventory, and processing materials. It can lead to lower production costs and better quality.  


Supplier relationships are different from simple purchasing transactions. Some of the key differentiators are:

  • Sense of commitment to the supplier
  • Advanced Planning: Buyers don't just communicate with suppliers when a procurement need arises; they also contact them in order to discuss their future needs and to determine how best to satisfy those needs by working together.
  • Attitude And View Towards The Supplier: Having vendors who are taken as partners and not just as commodity suppliers can profoundly affect the way an organization communicates and works with its suppliers. Vendors that are deemed to be partners are encouraged to become knowledgeable about the company, its processes, its products and its goals. The result is greater buyer satisfaction with the services provided by the supplier. Vendors who are considered as partners are also known to handle handovers significantly more efficiently. 


Alletec helps you build Supplier Relationship Management (SRM) system, leveraging Microsoft Dynamics. The system functionality of relevance here includes:

  • Supplier Segmentation: Systems can help in supplier segmentation through supplier profiling based on a select set of parameters. These may include factors like – delivery schedule adherence, quality control history, transaction volumes, prices and payment terms
  • Supplier Portal: Integrated to Customer ERP
  • Customer ERP integration with Supplier ERP using Web Services or BizTalk Server
  • Real-time tracking of all customer supplier business transactions, helping analytics

Growing Human Capital

Ensure your human capital alignment and realize their true potential with human resource management software. Every business needs to manage employee information effectively to make the most of their organization's diverse talents, not to mention the need to pay employees accurately and on time. A comprehensive HR Management solution can meet your organization's human resources and payroll needs and realize the potential of your most valuable assets - your employees.


Alletec provides you effective HRMS systems leveraging Microsoft Dynamics and other partner products like Adrenalin. 

Human Resource Management Online

Empower Your Employees 
The self-service Human Resource Management solutions let employees access or update data pertaining to their time off, performance, payroll, benefits, and career path anytime on your company's web portal. Giving employees control of information that matters to them, helps you streamline human resources administration and strengthens their relationship with your company.

Human Resource Management

Boost Administrative Productivity
Automation and the smart use of the software can give your HR department the flexibility to quickly adjust to changing business and regulatory requirements, simplify administrative tasks, control workforce management costs, and maximize ROI.

HRMS systems Design The Best Workforce For Your Business. 
Get the capabilities to gain insight into the makeup of your workforce, define opportunities for improvement and growth, and put in place the teams and business groups that have the highest potential for success.

Every business reaching out to its customers through a network of dealers, sub-dealers and retailers have a critical need to stay on top of this critical component of its business operation. Businesses therefore want to track the performance of dealers very closely. In scenarios where dealers carry multiple brands, this task becomes all the more challenging and important.


Alletec helps you build effective Dealer Management System that enable you achieve the following:

  • Track primary and at times secondary sales
  • Track product performance with dealer, in comparison to dealer's overall business
  • Keep track of stock levels with dealers
  • Effective Supply Chain Management ensuring that the dealer's always have sufficient stock
  • Compare dealer performances pro-actively, and reward top dealers
  • Enhance dealer satisfaction levels by providing them a convenient self service portal
  • Enhancing dealer operational efficiency by providing them systems to streamline and automate their business processes. These include financial accounting, sales, purchase, Inventory, MIS and statutory compliance

Besides the generic Dealer Management System required by most businesses, some industries require very specialized systems, which have rich industry specific, in-built information and are largely pre-configured for that industry. One such industry is that of automobile tires. Alletec works with BSS Tire solution from BSS Software, Austria to provide this world class solution, built on Microsoft Dynamics NAV to its customers.

Alletec helps you provide your customers an enhanced experience of interacting with your business through ease of interaction and reliable information. The two key ways to executing these are through:

  • Integration of your business systems for electronic data interchange
  • Development of an extranet portal to provide customers access, in a secure manner, to access relevant information

Integration of business systems goes a long way in enhancing operational efficiencies. Some of advantages are: 

Customer Portal Solution

Cut Down In Processing Time And Improvisation Of Communication
With business documents like purchase orders, invoices etc. being exchanged between the two systems electronically, a large amount of processing / operational time can be saved. This results in higher operational efficiency and thereby a higher customer satisfaction. Immediate responses from system result in better communication.

Microsoft Online Customer Portal

Eliminates Errors
Electronic exchange of business documents eliminates the need for any duplicate data entry. This ensures that any data entry is happening only once, thus eliminating the possibility of any human data entry errors.

Customer Portal Solution Saves Cost
You now need less number of people dedicated on some mundane manual jobs.

An Extranet portal developed for your customers can provide them an efficient and secure mechanism to communicate with your business. Extranets become particularly useful in cases where integration of business systems has not been done.

Extranet enables you to:

  • Provide your customers a secure access
  • Exchange large volumes of data using Electronic Data Interchange (EDI)
  • Enable your customer check online the status of their orders, dispatches and financial data
  • Share product catalogs exclusively with trade partners
  • Collaborate with business partners on any joint efforts
  • Provide or access services provided by one company to a group of other companies, such as an online banking application managed by one company on behalf of affiliated banks
  • Share news of common interest exclusively
  • Present a customer specific user interface to every customer helping enhance customer branding and loyalty

Employees are arguably the most valuable resource a company possesses – particularly in the knowledge based industries. Their satisfaction and motivation levels strongly impact business performance. Companies have to shift their focus from just adding headcount to improving employee productivity, satisfaction and experience. Empowering employees by giving them access to information boosts productivity.

An Employee Portal can enable employees receive and respond to a variety of personalized information available any time. Information can be gathered, analyzed and shared across the globe or right at home, providing a springboard for collaboration and innovation.

Employees gain access to information on benefits and compensation, corporate news, external content and personal conveniences. Managers can review employee performance, measure absenteeism, identify gaps in training, spotlight workforce shortages and much more. Integrating access to the key enterprise applications from the same workplace helps enhance productivity. All of this information, seamlessly integrated and delivered through a portal results in a tremendously enhanced employee experience.


Alletec helps you build employee portals in various ways:

  • Leveraging the Employee Portal functionality of a Microsoft Dynamics solution if you are an existing Dynamics customer and enhancing it through other Microsoft technologies
  • Building on the portal functionality provided by an HRMS system
  • Building an Employee Portal on Microsoft SharePoint Server

Knowledge Management is today recognized to be an important tool for present day businesses - to compete and to win. At the same time however, most organizations have at best followed an unsystematic approach towards it. A systematic knowledge management requires a systematic method of assessing knowledge needs and its integration with organization processes, systems and learning practices.

According to Karl Wiig (1993), KM is the management of corporate knowledge that can improve a range of organizational performance characteristics by enabling an enterprise to be more ‘intelligent acting’. And according to Gartner Update (2000), ‘Knowledge Management is a discipline that promotes an integrated approach to identifying, managing, and sharing all of an enterprise’s information or knowledge assets based on relationship among people and valued information. These assets may include databases, documents, policies, and procedures, as well as previously unarticulated expertise and experience resident in individual workers.’


Knowledge Management helps organizations across four dimensions:

  • Improvement in Customer Responsiveness
  • Increase in Operating Efficiency
  • Building Competencies
  • Promoting Innovation


Alletec leverages the suite of Microsoft products and technologies to help you build a Knowledge Management System. These include:

  • Dynamics ERP (NAV and AX)
  • Dynamics CRM
  • SharePoint Server
  • BizTalk Server
  • Office
  • .Net platform and web services

Some of the most sought functionalities from a KMS include:

  • Document management
  • Collaboration Tools
  • Wikis
  • Federated Search
  • Web portals
  • Blogs
  • Content management
  • Personalization

A key success factor – start the KM initiatives by developing a KMS around a critical business issue. This ensures quick returns and organization learning.

Business Analytics enables organizations discover insights using tools and techniques that cover Data Warehousing, Business Intelligence, enterprise information management through enterprise systems (including ERP and CRM), and Analytics applications. BI technologies are capable of handling large amounts of structured and unstructured data. Analytics can help identify, develop and otherwise create new strategic business opportunities.


Business Intelligence applications can be:

  • Mission-critical and integral to an enterprise's operations, or occasional to meet a special requirement
  • Enterprise-wide, or local to one division, department, or project

The success of any BI initiative critically depends on the ability of the solution to trigger strategic and operational actions to improve business performance. Strategy, technology and tool selection, solution design and implementation are therefore as important as understanding the business challenges and the business KPI.

Alletec helps you succeed with your BI initiatives by working with you to evolve the following:

  • Reporting Needs – moving from a reactive to planned & active reporting
  • Underlying data needs & source systems
  • Dashboards
  • Data Analytics to analyze and predict trends and aid in business decision making

Alletec solution design and implementation teams work with Power BI & SQL Server to bring you effective Business Intelligence solutions.


Microsoft Power BI

Bring Your Data to Life

Power BI is a cloud-based business analytics service that gives single view of your most critical business data. Monitor the health of your business and get answers quickly with rich live dashboards available on web as well as on mobile devices.





  • Visualize and analyse everything in one place

In less than five minutes you can start creating personalized dashboards and reports on your data using natural language and drag-and-drop gestures to find answers to your most important questions.






  • Power BI comes with extensive list of native connectors

Power BI integration brings together all your data so you can start analysing it in seconds. Power BI provides out-of-the-box connectors Excel spreadsheets, on premise data sources, Hadoop datasets, streaming data, cloud services as well as many others.


  • Solution that won’t break your budget

Power BI is available in two versions, one is free and the other is Pro (only $9.99/User/Month). Unlike other services, the free version is not limited in terms of it capabilities/features, the Pro version gives you additional cloud storage (10GB/User), hourly rather than daily data refresh capabilities, high levels of streaming data consumption and increased collaboration features. This means that Power BI is the most cost effective self-service BI solution on the market today.


  • Access to your data on the run

Power BI dashboard can be accessed from mobile devices using native apps for iOS, Windows and Android. These app’s give you some additional features over the browser based service such as an annotate and share capability and KPI alerts


  • Ask Questions Using a Natural Language in Interface

Based on ground-breaking natural language technology developed by Microsoft Research, Power BI permits users to simply ask questions of their data. As the question is typed, visualizations appear that are successively refined. No need to learn complex query languages – just ask questions.


For more details on Power BI, Visit


The evolution of new ‘Use Cases’ brought up by the paradigm shift ‘Mobility’ has been bringing to enterprises and individuals over the last few years – continues unabated. Enterprises are today looking at Mobility solutions to:


  • Increase sales effectiveness
  • Improve business processes efficiencies
  • Improve Customer Service
  • Enhanced Field force productivity and enablement
  • … and more


With several years of mobile native/ hybrid app development experience with Android, iOS, Windows, PhoneGap and HTML5 – Alletec works with customers from diverse industries to help them build their mobile strategy. Some of the applications/ solutions built by Alletec include:


  • Enterprise Mobile Solution
    • eLearning Solution
    • enterprise business reporting (of financials statements)
    • Collaboration system for supply chain management.
    • Community services – Collaborating Patients, Doctor, Pharmacy and hospitals.
    • mobileCommerce


  • Enterprise Integration
    • Integration with your existing ERP/CRM System.
    • Integration with your current web portal.
    • Integration with other device application.


  • Mobile IOT
    • Asset Tracking through RFID/Barcode


  • Mobility Software Service
    • Custom Mobile App development
      • Native
      • Hybrid
    • Migration of existing application to a new platform.
    • Maintenance & Support of a mobile app
    • Development of UX
    • Multi-Lingual Mobile App
    • Workflows, Alerts & Notification


Integrating People, Processes and Information can be both - operational efficiency enhancers, as well as strategic initiatives closely tied to the overall business objectives of an organization. Increasing revenues, improving profits margins, cutting costs, improving customer, partner and employee relationships are all key business objectives that require integration of people, processes and information.


Alletec helps ‘growth companies’ derive measurable gains by providing solutions for Collaboration, Portals, Knowledge Management, Content management, Document Management and Enterprise Search. Together, they are all enablers for integrating people, processes and information. Built on the Microsoft Office Sharepoint Server (MOSS), our solutions enable you achieve the following and more.

  • Provide easier and timelier access to the information employees need to get their work done
  • Provide easier and more effective mechanisms to move work between business entities, such as self service for customers or partners, enabling outsourcing by providing business partners with access to a collaboration environment, or business data on an extranet
  • Provide an organized ‘one-stop-shop’ for information by making it easier to find authoritative information
  • Improve the ability to share and exchange information across the organization by providing an electronic publishing method that is easy for users to leverage
  • Improve the ‘time to talent’ – the speed with which new employees become productive
  • Maximize the reuse of best practices across the enterprise, enabling the organization to replicate successful business practices in all geographies
  • Reduce training costs for enterprise applications by providing a consistent user interface to all applications
  • Improve time to market for proposals and contracts by providing easier access to reusable assets
  • Improve organizational learning by providing easier access to critical information and organizational memory
  • Improve customer service by providing direct access to the information customers need
  • Improve project execution by providing an opportunity for work teams to collaborate and to electronically store project information in fully searchable, organized team sites


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