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Importance of CRM in eCommerce Business

Importance of CRM in eCommerce Business

It’s no secret that strong customer relationships are essential to business success. To help businesses, especially eCommerce businesses improve their relationships and stay organized, a CRM or Customer Relationship Management solution is quite essential. eCommerce businesses always have a diverse audience- sometimes they are interacting with a middle man, other times they’re talking with the

Microsoft Dynamics AX 2012 to Dynamics 365 Upgrade

Microsoft Dynamics AX 2012 to Dynamics 365 Upgrade

Why upgrade? Microsoft Dynamics 365 for Finance and Operations (Dynamics 365) is the latest release from Microsoft, of its flagship enterprise ERP cum CRM offering. Dynamics 365 is architected for the cloud and offers a paradigm shift to users of Microsoft Dynamics CRM and Microsoft Dynamics AX, by unifying both industry-leading products. Users of Microsoft

Implementing Dynamics 365 Solution for a Software Services Company

Implementing Dynamics 365 Solution for a Software Services Company

Managing Projects is one of the key challenges today across the software services industry and, delivering them in the most profitable manner, is what Project Managers focus upon.  We recently completed our first implementation of Dynamics 365 (PSA and Sales/Service app) for a software services company. This article covers the contours of our solution map

Dynamics 365 Finance and Supply Chain Management – The Most Frequently Asked Questions

Dynamics 365 Finance and Supply Chain Management – The Most Frequently Asked Questions

What is Dynamics 365 Finance and Supply Chain Management? Dynamics 365 Finance and Supply Chain Management is Microsoft’s premier enterprise solution (ERP) designed to address the business information requirements of medium to large companies (250+ employees). Microsoft operates through a network of premium partners who are eminently qualified to re-sell and implement this solution. Why

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