Naukri.com Leverages NAV to Achieve Standardization & Control

Business Overview

Naukri.com, a leading job portal, is the most prominent business of Info Edge and is known as India’s premier online classifieds company.
It is engaged in providing recruitment classifieds and related services to job seekers and Corporate Customers (employers and recruitment consultants).

Back then, Naukri was witnessing a huge surge in business volumes – a database of about 17 million registered job seekers and 34,000 Corporate Customers. It had over 70,000 live job listings on a single day with an average of over 14,000 resumes being added per day to its database.

The growing volume of transactions was tough to handle with the thenused home-grown system, demanding a complete revamp to meet the changing business needs.

Naukri realized that it needed a fairly robust & scalable system to manage its business. It selected Microsoft Dynamics NAV after a comprehensive evaluation of various ERP solutions. Alletec, as one of the oldest and largest NAV providers, was chosen as the implementation partner.

Highlights

The homegrown system managed the core operations that were hitting limits on its ability to take higher volumes, with 6000-7000 sales orders logging per month and product feature assortment. Besides, the lack of a standard system was causing the following problems:

  • Inconsistencies in prices and discount structures. The business documents like purchase orders, sales orders, and sales invoices were generated remotely at different units, which led to irregularities. Moreover, sales and purchase orders were not booked centrally, making data reliability a concern.
  • Disconnected Finance & Sales functions. The issue occurred since company Finance and Sales were managed with the help of Tally and Excel, respectively, and using the homegrown system. It created a gap in determining sales-linked revenues, hierarchy management, incentive calculation, and other critical statistics. Also, it resulted in missed deadlines for payment / installment / renewals.
  • Limitations in new product/combo creation or product feature revision. It resulted in unmet customer expectations.
Case Study
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