Dynamics 365 Professional Services

Travel Agency Operations modernized with
Microsoft Dynamics 365


Enhance efficiency and customer experience


Platform for all your Travel Agency operations

Dynamics 365 ERP and CRM solutions provide a powerful platform for travel companies to undertake successful digital transformation journey. The solutions get tailored to the unique mid-office and back-office needs of mid-sized and large travel agency businesses, preparing them to compete in this digital era, scale operations and strengthen customer engagements.


Mid-office and Back-office systems for Travel business needs



Sales
Real-time pipeline visibility and intelligent tools to equip sales team with inventory availability and pricing information...
Finance
Streamlined and integrated financial processes provide enhanced accuracy and efficient financial reporting...
Operations
Automation of operations is the backbone of making travel businesses scalable. Be it the automation of basic processes...
Customer Service
Travel companies are in the business to sell ‘experiences’. Given the myriad options, and the decision-making difficulties...
Optimizing Pricing
System provides a sophisticated matrix based pricing engine that takes in to account customer type, sector details airline/hotels, ticket type, and value...
Commission Tracking
System enables tracking and management of PLB, IATA, or overriding commission/ incentives, as well as mark-ups for agents, corporate clients, and...
“Alletec has been supporting our business for the past 14 years in both the creation and implementation of new and tailored software. I believe any software product consulting and implementation partner should be able to understand the requirements, deliver on time, and deliver according to the requirements, Alletec can provide all three. It’s a great team with excellent communication skills along with necessary business acumen and technical abilities that made a difference in our business.”

Amol Patil, Head Of Information Technology, Riya Travels
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Solutions for Travel Industry

Process Automation
Automate complex workflows and repetitive tasks like – bookings management, invoicing, reporting and customer profiles updates - with greater...
Auto Reconciliations
Reconciliation of Banks/ BSP/ ARC for matching financial transactions recorded in the system with the corresponding entries in bank/ supplier...
Cloud Enablement
Transitioning to cloud enables travel businesses ensure data security, anytime-anywhere access to systems, and operational scalability...
GDS & LCC Integrations
Seamless connection between a mid-office system and GDS like Amadeus, Sabre, Travelport (Galileo) and LCC carriers brings real-time access...
Integrated Finance
Integrating operational and financial systems enables travel agencies perform real-time tracking of revenues, expenses, and budgets...
Team Collaboration
Modern workplace with Microsoft 365 and Teams brings the power of collaboration to businesses. Travel companies require strong teamwork...

Elevating Possibilities: Explore Our Resources


Why Alletec

Alletec is a trusted Microsoft
Business Applications partner.
20 years of experience and
a global presence.

Alletec is a trusted Microsoft Business Applications partner. 20 years of experience and a global presence. Our team of experienced domain experts is dedicated to delivering innovative solutions that drive business success. Alletec has serviced customers from over 30 countries, providing tailored solutions that meet the unique needs of Travel organizations.

Travel 365 The solution for Travel businesses.

Experience the power of Microsoft Dynamics 365 for the travel industry with a personalized demo. Our experts will show you how to leverage the platform to meet your specific business needs.


Frequently asked questions

The Alletec Travel solution built on Microsoft Dynamics 365 helps Travel businesses streamline operations, enhance customer experiences, and improve booking management. It integrates customer data, financial systems, and travel services to provide a unified view of business operations, allowing companies to offer personalized services, manage reservations, and optimize resource allocation efficiently.

Dynamics 365 offers key features for Travel businesses, including customer relationship management (CRM), real-time booking and reservation management, itinerary planning, resource optimization, and financial management. These tools help travel agencies, tour operators, and hospitality providers manage client interactions, streamline bookings, and enhance overall service delivery.

Dynamics 365 enhances customer engagement by providing a 360-degree view of each customer, enabling personalized recommendations and offers based on travel preferences and history. The platform’s integrated CRM helps businesses maintain consistent communication across multiple channels, ensuring that customers receive timely updates and personalized experiences at every touchpoint.

Yes, Dynamics 365 can be customized to suit different segments of the Travel industry, including tour operators, airlines, travel agencies, and hospitality businesses. Alletec offers tailored solutions that address the specific operational needs of each segment, from complex booking systems to real-time inventory and customer service management.

Dynamics 365 seamlessly integrates with leading travel booking platforms, global distribution systems (GDS), payment gateways, and third-party CRM tools. This allows Travel businesses to consolidate all customer and booking data in one place, providing real-time insights and improving overall efficiency in managing bookings and customer interactions.

Travel businesses can expect a strong ROI from Dynamics 365 by reducing manual processes, improving booking accuracy, and enhancing customer experiences. By automating operations, integrating real-time data, and personalizing services, businesses can increase customer satisfaction, reduce operational costs, and drive higher profitability.


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