Managed Services

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MANAGING APPLICATIONS & INFRASTRUCTURE


As a Tier-I Cloud Solution Provider (CSP), Gold Cloud Customer Relationship Management partner and Gold ERP partner for Microsoft, Alletec is equipped to consult and handhold the transition of your IT infrastructure and business applications to the cloud.

Alletec offers Cloud Managed Services to handle your public/private/hybrid cloud models, with 24 X 7 monitoring of all resources including networks, servers, applications and data. Our cloud management services include:

 

CLOUD SUPPORT & MONITORING SERVICES

  • Server OS support
  • Server OS troubleshooting
  • Backup Management
  • Performance Management
  • Problem and Change Management
  • Disk Space Management
  • Resource provisioning

DATABASE MANAGEMENT

  • Database creation and maintenance
  • Performance tuning
  • User account management
  • Clean up of file systems
  • Automated index rebuilds
  • Database migration
  • Diagnosing database performance issues and performance tuning

MAIL MANAGEMENT

  • Administration of mail servers
  • User account management
  • Backups and transaction log management
  • Monitoring mail queues
  • Implementation of mail policies
  • Monitoring Uptime of Mail Servers

MIGRATION SERVICES

  • Migrating existing Infrastructure to Azure Cloud
  • Migrating existing on-prem NAV, AX, SharePoint, CRM to Azure IaaS
  • Migration mailing Solution to Office 365 – e.g. Google apps to office 365, on-prem Exchange to office 365
  • Migration of Authentication services to Azure Cloud
  • Creating a Hybrid environment for on-prem and on-cloud applications/ resources authentication integration

SUPPORT SERVICES

  • 24x7x365 Technical Support
  • Automated tools for infrastructure and application monitoring
  • L1, L2, L3, and SME on various technologies
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D365 Business Central – NAVD365 Customer EngagementD365 FinanceD365 Supply Chain ManagementMicrosoft Dynamics 365Dynamics GP To D365 BC MigrationSharePoint SolutionsMicrosoft AZUREData & AIPower Platform