Keep Your Dynamics 365 Environment Performing at Its Full Potential
Your Dynamics 365 environment is a business-critical asset. Whether you need ongoing managed services to keep it performing at peak, a structured recovery to fix a stalled implementation, a planned migration from a legacy system, or continued support for an on-premise Dynamics AX, NAV, GP, or CRM environment — Alletec delivers dedicated Dynamics 365 support services across every product, every module, and every deployment scenario.
Every Dynamics 365 environment is different. Select the scenario that best describes your situation — we'll show you exactly how Alletec can help.
Your D365 environment is live. You need a partner who manages release waves, resolves production issues, tunes performance, maintains customizations, and keeps integrations stable — so your internal teams can focus on the business, not the platform.
Learn More ↓Your D365 implementation went off track. Budget overruns. Missed go-live dates. User resistance. You need a partner who can diagnose what went wrong, stabilize the environment, and get the project back to productive go-live.
Learn More ↓You're running a legacy on-premise system — Dynamics AX, NAV, GP, CRM, or a non-Microsoft ERP — and you're ready to move to Dynamics 365 cloud. You need a partner who plans and executes the migration with minimal business disruption.
Learn More ↓You're still running Dynamics AX, NAV, GP, or CRM on-premise and you're not ready to migrate yet. Microsoft has ended or is ending support for these platforms. You need a third-party partner who keeps your environment stable, compliant, and performant — without forcing an upgrade.
Learn More ↓Going live on Dynamics 365 is a milestone — but it is not a finish line. The platform evolves continuously, your business demands change, and the gap between what your D365 environment can do and what it actually delivers widens without deliberate, ongoing attention.
Two major release waves per year, plus monthly quality updates. Each wave can break custom extensions, disrupt integrations, and change user workflows. Without proactive management, your environment falls behind with every cycle.
Tax law changes, financial reporting standards, and industry-specific regulations do not wait for your next scheduled maintenance window. Organizations operating across the US, Canada, UAE, Africa, and India face continuous compliance demands.
Data volumes grow. Transaction counts increase. Batch jobs slow down. Integrations strain under higher throughput. Without ongoing tuning, the platform that worked at go-live gradually becomes a bottleneck.
Microsoft has ended support for Dynamics AX (all versions), Dynamics NAV, Dynamics GP, and older versions of Dynamics CRM on-premise. Organizations running these systems without a third-party support partner face escalating security and compliance risk.
According to Gartner, 70% of ERP implementations fail to meet their stated objectives. Panorama Consulting Group's 2025 ERP Report places the failure range between 55% and 75%. The root causes are consistently the same: partner inexperience, over-customization, and poor change management. Many of these stalled or underperforming implementations can be recovered with structured intervention.
Copilot, AI agents, Power Platform enhancements, and Microsoft Fabric integration are available — but remain inactive without a partner who proactively enables and configures them.
The right support partner addresses all of this — not just break-fix tickets, but proactive optimization, release wave management, compliance updates, rescue and recovery when things go wrong, and migration planning when the time is right.
Maximize the Return on Your Dynamics 365 Investment
A live Dynamics 365 environment generates its own demands. Microsoft delivers two major release waves per year plus monthly quality updates — each of which can affect customizations, integrations, and user workflows. Meanwhile, performance shifts as data volumes grow, integration breakdowns occur when connected systems change, regulatory requirements evolve, and business leadership needs new reporting and insights. Without dedicated support capacity, the platform gradually falls short of its potential.
Alletec provides dedicated managed services across the full Dynamics 365 suite — structured, proactive, and designed to protect and grow your investment.
Resolution of production issues across every Dynamics 365 module — Finance, Supply Chain Management, Business Central, Sales, Customer Service, Field Service, Project Operations, Contact Center, Customer Insights, Commerce, and Human Resources. Coverage spans functional issues, technical issues, and end-user support.
Before each release wave reaches your production environment, Alletec evaluates incoming features, tests custom extensions and integrations in sandbox environments, identifies workflow impacts, coordinates user communication, and executes the update with minimal disruption. This turns Microsoft's update cycle from a maintenance burden into a continuous improvement opportunity.
Proactive monitoring of system health, batch job execution, database performance, and integration throughput. Performance degradation is identified and addressed before it impacts users.
Custom extensions require ongoing care to remain compatible with Microsoft's update cycle. Alletec maintains, debugs, and evolves custom code. When standard D365 capabilities catch up to what a customization was built to do, Alletec retires the code — reducing technical debt.
Live D365 environments connect to Power BI, Power Automate, Azure services, third-party ISVs, and legacy applications. Alletec monitors integration health, resolves data flow failures, and adapts integration configurations when connected systems change.
Tax regulations, financial reporting standards, and industry-specific compliance requirements change continuously across geographies. Alletec monitors regulatory changes across the US, Canada, UAE, Africa, and India, and applies configuration updates to keep your environment compliant and audit-ready.
Ongoing training to ensure adoption keeps pace with platform evolution. Role-based training, train-the-trainer programs, and knowledge base development.
Build and maintain Power BI dashboards, SSRS reports, and embedded analytics. Expand operational visibility beyond standard D365 reporting as business intelligence needs evolve.
Leveraging Copilot and AI capabilities within Dynamics 365 to automate routine monitoring, surface anomalies in system performance, and identify optimization opportunities that manual processes miss.
Get Your Stalled or Underperforming D365 Project Back on Track
A stalled or underperforming Dynamics 365 implementation can be recovered — and in most cases, the existing work does not need to be scrapped. According to Gartner, 70% of ERP implementations fail to meet their stated objectives, while Panorama Consulting Group's 2025 ERP Report places the failure range between 55% and 75%. The root causes are rarely the software itself. Partner inexperience in the client's industry, over-customization that replicates legacy workflows instead of leveraging D365 standard capabilities, and underinvestment in change management are the primary contributors.
What makes rescue and recovery viable is that these are fixable problems — with the right methodology and the right partner.
Deep assessment of the current system, data, and processes. The diagnostic identifies root causes — not just symptoms — and maps gaps against actual operational workflows. Alletec evaluates process-to-system alignment, data hygiene, code quality and technical debt, integration health, and the state of user adoption and confidence. This phase produces a clear recovery roadmap with prioritized findings, critical path items, and a realistic timeline.
Fix the critical breakdowns first. Restore usability so that end users can perform core daily operations reliably. Re-establish governance: clear ownership, structured checkpoints, and decision-making authority. Stabilization ensures business continuity before any transformation work begins.
Align processes to D365 best practices. Eliminate workarounds. Reduce manual work through automation. Enable real-time operational visibility. Over-customizations are rationalized: obsolete code is retired, necessary extensions are rebuilt as D365-native components compatible with Microsoft's continuous update cycle.
Introduce advanced capabilities — planning, forecasting, AI-powered insights. Build operational performance dashboards. Create a continuous improvement roadmap that keeps the D365 environment evolving with the business.
“We brought Alletec in at a critical stage, after challenges with our earlier implementation partner. Their team quickly understood the situation, brought structure back into the program, and worked closely with us to regain control. What stood out was their ownership, transparency, and deep expertise.”
Yogesh Ghasi, Group COO, MedTech
“We engaged Alletec to step in and recover our Dynamics 365 Finance & Supply Chain implementation after it had lost direction. From the outset, their team brought a clear, structured approach and quickly restored momentum across the program.”
Anuradha Jain, CFO, Ananda Publishers Pvt. Ltd. (Part of ABP Group)
“Alletec is a trusted business partner that understood our needs and quickly adapted to the changes required to ensure successful Migration GoLive. During migration process, the lines of communication were always open and when challenges arose, the Alletec team was able to gather the relevant stakeholders together in order to solve issues and create solutions that worked for us.”
Matt Firth, Director Finance, Muskoka Brewery
(Formerly known as Cinchkit)
“This has been one of the smoothest upgrades! Alletec & Qwikkit (Formerly known as Cinchkit) team Excellent work! All the hard work of past few months paid off! We have processed our first customer order on D365 BC!”
Travis Sapp, VP IT, QwikKit (Formerly known as Cinchkit)
Make Your Transition Fast, Seamless, and Disruption-Free
Organizations still running Dynamics AX, NAV, GP, or CRM on-premise face a converging set of pressures: Microsoft has ended or is ending support for these platforms, the talent pool for legacy customization work is shrinking every year, and modern capabilities — AI through Copilot, real-time analytics via Power BI, automation through Power Platform — are only available on the cloud.
Evaluate your current system version, customization scope and quality, ISV dependencies, data integrity, and integration landscape. Determine the right migration path: direct database upgrade, clean reimplementation, or hybrid approach. Includes licensing review for Microsoft's Bridge to the Cloud eligibility.
Map business processes to D365 capabilities. Design module configuration, integration architecture with Power BI, Power Automate, Power Apps, Azure, Microsoft 365, and Copilot. Industry-specific process mapping ensures the target environment reflects how your business actually operates.
Configure the D365 environment. Execute data migration — master data, open transactions, and selectively, historical data — with validation checkpoints at each stage. Evaluate and remediate custom code. Run functional, integration, performance, and user acceptance testing.
Role-based training using actual workflows. Train-the-trainer programs for internal champions. Change management that addresses resistance patterns identified during assessment.
Structured cutover with parallel runs where feasible, phased rollouts for multi-site organizations, and clear rollback protocols. Hyper care support period followed by transition to ongoing managed services.
The Microsoft Bridge to the Cloud program offers qualifying Dynamics AX and NAV on-premises commercial customers a promotional discount on Dynamics 365 cloud licensing when they commit to migrating within a defined term. The program reduces the financial barrier to moving from legacy on-premise systems to Dynamics 365 cloud. Alletec actively helps clients assess eligibility, structure the licensing transition, and capture the discount as part of the migration engagement.
Keep Your On-Premise System Stable After Microsoft End of Life
Microsoft has ended or is ending mainstream and extended support for its legacy on-premise Dynamics platforms. For organizations still running on these platforms, a qualified third-party support partner is no longer optional — it is an operational necessity. Alletec provides ongoing support, maintenance, and compliance coverage for legacy Dynamics environments, with no requirement to migrate on our timeline.
Alletec provides dedicated support, managed services, migration, and rescue and recovery across every product in the Dynamics 365 suite.
Financial management, reporting, budgeting, and multi-entity consolidation
Procurement, inventory, warehousing, manufacturing, and logistics
Project accounting, resource management, time and expense tracking
Omnichannel retail, POS, order management, and loyalty
Employee lifecycle, benefits, compensation, and workforce analytics
Cloud-native ERP for small and mid-sized businesses — financials, purchasing, sales, inventory, warehousing, manufacturing, project management
Lead-to-close pipeline management and seller productivity
Case management, SLA tracking, and knowledge base
Work order management, scheduling, and mobile workforce
Omnichannel engagement, AI routing, and agent assist
Data unification, segmentation, and journey orchestration
2009, 2012, R2, R3
All versions
All versions
2013, 2015, 2016, CE v9
Every Dynamics 365 engagement is different. Alletec structures its delivery around three models — each designed for a different operational need.
Ideal for: Rescue and recovery, migrations, new implementations, and defined-scope initiatives.
Delivery against a defined scope with phased milestones, clear deliverables, and agreed timelines. Pricing structured as fixed-fee or time-and-materials. Named project lead, regular status cadence, and defined escalation paths.
Ideal for: Ongoing D365 support, legacy maintenance, release wave management, and continuous improvement.
Predictable, retainer-based support with defined service levels. Includes break-fix resolution, proactive monitoring, performance tuning, compliance updates, and release wave management. Named account manager and periodic service reviews.
Ideal for: Occasional expert assistance, targeted problem-solving, and ad-hoc specialist access.
Prepaid support hours for priority access to certified D365 consultants. Use for troubleshooting, configuration questions, one-off customization requests, or periodic health checks. No long-term retainer required.
MedTech's D365 Finance & Supply Chain Management implementation had lost direction under a previous partner. Alletec stepped in mid-project, ran a rapid diagnostic, restored governance and operational stability, and brought the implementation to a successful go-live — earning recognition from MedTech's leadership for ownership, transparency, and deep D365 expertise.
Read the full case study →
US-based NetCom Learnings needed to modernize its financial systems beyond what Dynamics GP could deliver. Alletec managed the full migration from GP to Dynamics 365 Business Central — improving financial reporting, streamlining operations, and positioning the organization on a cloud-first platform with access to AI and Power Platform capabilities.
Read the full case study →Running on an aging GP 2010 environment, this US-based dialysis care provider engaged Alletec to migrate to Dynamics 365 Business Central — eliminating reliance on legacy infrastructure, streamlining financial operations, and gaining real-time visibility across its healthcare facilities.
Read the full case study →
Spectraforce engaged Alletec to migrate from Dynamics AX to D365 Finance & Supply Chain Management — gaining wider capabilities to improve team performance, streamline operations, and leverage the modern D365 cloud platform.
Read the full case study →
NIIF upgraded from an age-old NAV environment to Dynamics 365 Business Central with Alletec — replacing legacy limitations with a modern, cloud-native ERP that delivers enhanced financial management, real-time reporting, and seamless integration with the Microsoft ecosystem.
Read the full case study →
Cooks Direct, a kitchen equipment manufacturer, engaged Alletec to upgrade from NAV 2009 to Dynamics 365 Business Central — modernizing procurement, inventory, and manufacturing processes while eliminating the operational risks of running an unsupported legacy ERP.
Read the full case study →Designated Microsoft Solution Partner for Business Applications. 2025 | 26 Inner Circle for Microsoft AI Business Solutions — a recognition awarded to the top tier of Microsoft partners worldwide.
Finance, Supply Chain, Business Central, Sales, Customer Service, Field Service, Project Operations, Contact Center, Customer Insights, Commerce, HR — plus legacy AX, NAV, GP, and CRM on-premise.
Not a generalist IT firm. A Microsoft-focused organization with a quarter century of sustained delivery across Dynamics 365 and the extended Microsoft stack.
Deep enough to staff complex multi-module engagements and scale quickly when demands change.
Manufacturing, BFSI, professional services, higher education, EPC, trade and distribution, retail, travel, food and beverages, nonprofit, healthcare. Alletec's solutions are shaped by how your industry operates — not configured from defaults.
Structured methodology. Referenceable clients. Measurable outcomes. Alletec steps in where others left off.
Delivery centers across the US, Canada, UAE, Kenya, and India. Round-the-clock support through coordinated handoffs for critical production environments.
Whether you need to stabilize a legacy environment, rescue a stalled implementation, migrate to Dynamics 365 cloud, or get ongoing managed services to keep your D365 environment running at peak — Alletec has the methodology, the product depth, and the global delivery capacity to deliver.
The first step is a conversation. Tell us where you are, and we'll show you what's possible.
Ask me anything