Travel 365 is an enterprise solution built on Microsoft Dynamics by Alletec. It offers a single integrated business solution that enables organizations to take firm steps towards digital transformation by – engaging customers, empowering employees, optimizing operations and looking at ways to transform your products.
“Our travel business required tight integration of our partners and customer care centers. Yet, we required flexibility in operations. That’s why we opted for Microsoft Dynamics ERP solution. With ease of customization, and simplicity of usage, employee productivity has increased by 15% in post sales and fulfillment”
Rajesh Magow
CEO
MakeMyTrip
NAV Travel 365 offers a clear roadmap and helps in consolidating scattered data. It offers smooth Real-time integration with several external systems. The solution enhances collaboration and decision making capabilities at all levels of management.
Data points ranging from a single transaction to the macro picture of the organization are all visible on a single dashboard for decision-makers without the need of traditional reporting hierarchy. Quick, customized and intelligent reports for better analysis and reviews.
Reporting transparency, processes automation and integrated channels lead to improved visibility and greater efficiency for both the organization and employees as well.
Bring all your organizational functions into one integrated system, bringing all your people into one seamless communications platform. From retail and call centers into a single unified solution.
A user-friendly system where every process is customized to meet the needs and convenience of the end-user enhancing productivity at all levels.
Easy to use web-based interface that can be accessed across devices and platforms for enhanced productivity.
MakeMyTrip.com (MMT) was launched in the year 2000 to address the booming ‘USA – India’ air travel market. Since then, the company has been growing at a fast pace and has emerged as the largest online travel company in India, having a robust offline presence.
MMT launched its domestic Indian operations in 2005, which became an instant hit. The company controlled almost 50% share of the online travel business in India and was expected to achieve gross bookings of U.S. $500 million during the fiscal year 2009 – 2010.
MMT needed to integrate the diverse aspects of its rapidly growing business operations. The company wanted an integrated software solution that would streamline their business processes, integrate with diverse systems, and scale to meet its expansion needs.
The company teamed up with All e Technologies (Alletec), which built a highly customized travel industry-specific solution on Microsoft ® Dynamics™ NAV.
The solution with a browser-based interface for the agents tightly integrates the mid-office and back-office operations and pulls data from www.makemytrip.com in real time.
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