Travel Agency Operations modernized with
Microsoft Dynamics 365
Enhance efficiency and customer experience
Platform for all your Travel Agency operations
Mid-office and Back-office systems for Travel business needs
Sales
Real-time pipeline visibility and intelligent tools to equip sales team with inventory availability and pricing information...
Sales
System provides real-time pipeline visibility and intelligent tools to equip the sales team with inventory and pricing information. This results in increased sales efficiency, improved deal closing prices, and ultimately higher revenue generation for the business.
Finance
Streamlined and integrated financial processes provide enhanced accuracy and efficient financial reporting...
Finance
System brings streamlined financial processes, enhanced accuracy in accounting, and improved financial reporting. With automated billing, expense tracking, and real-time data access, finance teams can manage cash flow more effectively, ensure compliance with industry regulations, and make informed financial decisions faster.
Operations
Automation of operations is the backbone of making travel businesses scalable. Be it the automation of basic processes...
Operations
Integrated mid-office and back-office systems provide integrated functionality for most travel agency operations. This significantly enhances operational efficiency.
Customer Service
Travel companies are in the business to sell ‘experiences’. Given the myriad options, and the decision-making difficulties...
Customer Service
System immensely enhance productivity of the customer service team. They are able to address customer inquiries and requests promptly. Customers receive quicker responses and support throughout the travel planning process, leading to less stressful experience. Since the system provides integrated functions, a single agent is often able to address issues related to most offerings.
Optimizing Pricing
System provides a sophisticated matrix based pricing engine that takes in to account customer type, sector details airline/hotels, ticket type, and value...
Optimizing Pricing
System provides a sophisticated matrix based pricing engine that takes in to account customer type, sector details, airline/hotels, ticket type, and value. The service fee module ensures a high level of automation and control over service fees. Additionally, it provides the ability to add fees based on the number of PNRs, sales invoices, and allows for bundling fees on multi-product sales
Commission Tracking
System enables tracking and management of PLB, IATA, or overriding commission/ incentives, as well as mark-ups for agents, corporate clients, and...
Commission Tracking
System enables tracking and management of PLB, IATA, or overriding commission/ incentives, as well as mark-ups for agents, corporate clients, and suppliers. The system is designed to efficiently handle commissions and income based on ticket or voucher references or any common identifiers, ensuring accuracy and ease of use for travel professionals.
Solutions for Travel Industry
Process Automation
>Automate complex workflows and repetitive tasks like – bookings management, invoicing, reporting and customer profiles updates - with greater...
Process Automation
The mid-office and back-office operations of a travel company include numerous complex workflows and repetitive tasks, which are very important to automate for achieving operational efficiencies. This includes managing bookings, invoicing, reporting, and managing customer profiles with accuracy and speed. By reducing manual intervention, travel agencies can minimize errors, optimize resource allocation, and improve overall business performance.
Auto Reconciliations
Reconciliation of Banks/ BSP/ ARC for matching financial transactions recorded in the system with the corresponding entries in bank/ supplier...
Auto Reconciliations
Auto-reconciliations in the Back-Office systems enables streamlining and automating the process of matching financial transactions recorded in the system with the corresponding entries in Banks/ BSP/ ARC statements. This ensures all flight tickets are invoiced accurately and validates that all transactions charged by the BSP vendor are reconciled easily and efficiently. Additionally, ADM and ACM may be created directly from the BSP file for streamlined operations. This automation helps reconcile any discrepancies found between internal data and external sources.
Cloud Enablement
Transitioning to cloud enables travel businesses ensure data security, anytime-anywhere access to systems, and operational scalability...
Cloud Enablement
By migrating to cloud-based solutions, travel agencies can ensure data security, seamless updates, and disaster recovery capabilities. Cloud-based systems also facilitate real-time collaboration and access to critical information from anywhere, thus enhancing decision- making speed and overall business coordination & efficiency.
GDS & LCC Integrations
Seamless connection between a mid-office system and GDS like Amadeus, Sabre, Travelport (Galileo) and LCC carriers brings real-time access...
GDS & LCC Integrations
Integration between a mid-office system and GDS like Amadeus, Sabre, Travelport (Galileo) and LCC carrier are important for seamless operations of a travel agency. Real-time access to travel data ensures efficient itinerary planning and bookings. This ensures that updates automatically flow through to ticketing and invoicing to Back-office systems.
Integrated Finance
Integrating operational and financial systems enables travel agencies perform real-time tracking of revenues, expenses, and budgets...
Integrated Finance
By having financial systems integrated with core travel operations, travel companies achieve real-time tracking of expenses, revenues, and budgets. This leads to effective financial reporting and analysis. This integration helps reduce manual errors, boosts timely decision- making, and improves compliance with regulatory requirements.
Team Collaboration
Modern workplace with Microsoft 365 and Teams brings the power of collaboration to businesses. Travel companies require strong teamwork...
Team Collaboration
Travel business processes are amongst the most involved. Fulfilment of a single customer request often involves pulling together diverse offerings – Air/ Train/ Road travel, Hotel stays, packages, additional services, promotions etc. Platforms like Microsoft 365 enable staff members of the travel company collaborate, thus enhancing efficiency and customer satisfaction.
Travel 365 The solution for Travel businesses.
Experience the power of Microsoft Dynamics 365 for the travel industry with a personalized demo. Our experts will show you how to leverage the platform to meet your specific business needs.
Elevating Possibilities:Explore Our Resources
Why Alletec
Alletec is a trusted Microsoft
Business Applications partner.
20 years of experience and
a global presence.
Alletec is a trusted Microsoft Business Applications partner. 20 years of experience and a global presence. Our team of experienced domain experts is dedicated to delivering innovative solutions that drive business success. Alletec has serviced customers from over 30 countries, providing tailored solutions that meet the unique needs of Travel organizations.
