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      Microsoft Dynamics 365 for Higher Education

      Future-Ready Solutions for University/Campus Management/Automation

      Delivering a Frictionless Campus Experience

      We provide world-class digital transformation solutions for higher education institutions (HEIs) like you. We help you modernize your technology stack and integrate operations across departments with AI-powered Microsoft solutions. Our mission is to enable you to build a secure and connected digital campus that streamlines student lifecycle management, drives student success, and supports institutional growth.

      Why Modernize Your Campus?

      Keep up with the demands of the evolving education system, student expectations, and global compliances with Microsoft’s AI-powered solutions.

      Integrated Institutional View

      Consolidate information from admissions, academics, examinations, finances, HR, hostel, and other operations into a single unified view to ensure that all the departments work with the same updated data—reducing duplication, errors, and improving coordination across departments.

      Administrative & Academic Process Efficiency

      An integrated solution with a common data source streamlines administrative and academic workflows for increased efficiency and collaboration across functions.

      Financial Process Control & Automation

      Remove redundancies and improve financial accuracy by streamlining and automating workflows across admissions, fees, examinations, payroll, procurement, facilities, student welfare etc.

      Enhanced Student, Staff, & Faculty Experience

      Deliver frictionless, personalized experiences for students, faculty, and staff to ensure retention, improve outcomes, and drive institutional advocacy and growth.

      Accelerated Academic Research

      Empower your researchers with the programming tools, frameworks, and platforms they need to deliver fast, accurate, inspiring research outcomes.

      Unified Data Platform

      Integrate large volumes of data across all institutional functions with a unified data foundation embedded.

      Comprehensive Data & Network Security

      Protect your campus data and network from cyberattacks and ransomware with enterprise-grade security solutions built on Zero Trust framework, threat detection, encryption, and identity protection.

      AI Advantage

      Leverage the power of AI to design immersive learning experiences, accelerate research, automate routine operational workflows, and boost institutional security.

      Microsoft Dynamics 365 for Education: A Breakdown

      We provide coverage across all your key institutional functions and help you modernize your campus using Microsoft’s education-ready solution stack.

      ERP

      An ERP for education helps you multiply work efficiency, get rid of redundancies, build transparency, and improve cross-team coordination by streamlining core processes across:

      • Finance, accounts and budgeting
      • HR, payroll and staff management
      • Procurement, inventory and asset management
      • Hostel, transport and facility management
      • Compliance, governance and accreditation data

      An ERP for education helps you multiply work efficiency, get rid of redundancies, build transparency, and improve cross-team coordination by streamlining core processes across:

      • Finance, accounts and budgeting
      • HR, payroll and staff management
      • Procurement, inventory and asset management
      • Hostel, transport and facility management
      • Compliance, governance and accreditation data

      A tailored CRM for higher education empowers you to:

      • Build healthy admission and recruitment pipelines
      • Personalize experiences for existing, incoming, and aspiring students
      • Keep a tab on student engagement and optimize student journeys
      • Drive alumni and donor relationships
      • Strengthen industry partnerships

      Inspire and encourage innovation within your workforce through low-code tools that can be used to-

      • Design custom apps that simplify or optimize campus workflows
      • Automate routine processes like approvals and service requests
      • Simplify support helpdesk and ticketing processes
      • Build dashboards for tracking student performance
      • Digitize forms, submissions and reviews

      Redefine how you operate and deliver education. Adopting AI and AI agents responsibly can help you:

      • Boost faculty and admin productivity
      • Drive student services and support using chatbots
      • Improve student success and retention through predictive analytics
      • Save time and reduce errors by automating routine workflows
      • Insights-driven decision making for academic planning

      Build a robust data foundation on a unified and secure platform to:

      • Consolidates scattered data from SIS, LMS, CRM, ERP and other systems
      • Build real-time dashboards to get insights that back executive decisions
      • Get accurate forecasts to guide enrollment, academic, and resource planning
      • Meet industry data quality, governance, and compliance standards

      Build resilience against cyberattacks and keep your campus safe with:

      • Secure identity & access across students, faculty and staff
      • Threat detection, alerts and real-time monitoring
      • Data protection & encryption across systems
      • Zero-trust security frameworks
      • Compliance with regional and global education standards

      EdTech 365 – A Unified Solution for Higher Education Institutions

      Explore our unified digital transformation solution used by leading universities like yours to fast-track implementation without disrupting operations. It comprises ready-to-use templates, frameworks, and best practices based on deep domain expertise and decades of campus automation experience. It is one of the best, all-in-one solutions for higher education institutions to unify campus operations and drive better outcomes.

      Download Brochure

      AI in Higher Education

      We use our hands-on technical AI proficiency and higher education domain understanding to identify high-impact use cases for AI in your operational workflows and infuse AI responsibly to build an efficient, student-centric institution. Some of the potential use cases for AI in higher education are:

      • Automated processing of student documents during admissions
      • Digital approvals for finance, academics and HR
      • Ongoing monitoring and suspicious activity detection in payments
      • Personalized learning paths for students based on their interest areas
      • Automated dashboard creation for faculty, admin, and leadership
      • AI-powered response and resolution in student services and helpdesk
      • AI-triggered intimation to students with low attendance or credit shortfall
      • Auto-analysis of student performance patterns
      • Intelligent monitoring and threat protection

      Choose Alletec: A Partner that Understands Your Business

      We have used decades of higher education domain experience and industry best practices to help HEIs and universities across the globe prepare for the future of education and deliver a modern flexible learning environment that global students expect.

      • Shared vision for delivering education excellence

      • Deep understanding of end-to-end university operations

      • Solutions tailored to your unique workflows and requirements

      • Successful track record of implementations in higher education

      • Assured compliance with your local education regulations

      • Higher education-ready templates and frameworks

      • Integration expertise with other education systems

      • Dedicated team with higher education domain experience

      Ready to Reinvent Your Campus? Let's talk.

      Alletec has partnered with esteemed institutions across the globe to create an automated, connected campus with streamlined operations, higher process efficiency, better student lifecycle experience, better outcomes, and foolproof security.

      If you're ready to build a modern, intelligent, and student-centric campus, connect with us for a personalized consultation or solution walkthrough.

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      Contact Us

      Check out our FAQs for the best answers to the Topic Microsoft Dynamics 365 for Higher Education

      Dynamics 365 consists of various applications which can be used for creating point solutions for empowering Higher Education institutions to digitally transform their operations and elevate student engagement.

      Key solution map includes:

      • 365 Customer Insights & Journeys: To automate the lead generation and management process related to student acquisition, student journeys can be defined to facilitate real-time outbound marketing, run campaigns, and generate insights.
      • 365 Sales: To manage immersion programs and collaborate with other institutions, it is essential to maintain contact information and relationships. This also applies to managing the database and relationships with industry partners for training, internships, and placements.
      • 365 Customer Service: To manage workflows related to processing of service requests using case management functionality.
      • Dynamics 365 Power Apps: Used to build user friendly interfaces for various stakeholders like faculty, back office administrative users, leadership team. It is a low code no code platform and used to develop point applications accessible over mobile, tablets and laptops.
      • 365 Business Central: For managing fee collection, revenue recognition, procurement process, fixed assets, grants, financial accounting and statutory compliance.

      Dynamics 365 provides technology platform having strong interoperability with other Microsoft products like Excel, Word, Outlook, Teams and SharePoint.
      Microsoft provides special pricing and licensing for education industry.

      Alletec’s EdTech 365, built on Microsoft Dynamics 365, empowers Higher Education institutions to digitally transform their operations and elevate student engagement. The solution significantly enhances the student experience by providing a seamless platform—accessible through a portal or app—where students can easily obtain information and submit service requests.

      Key benefits include:

      • Student Insights: The Registrar's office gains a comprehensive view of each student's entire lifecycle, available at the click of a button, streamlining administrative processes.
      • Fee Management: The Accounts department can generate fee demands and process payments with minimal human intervention, ensuring timely collections and reducing errors.
      • Faculty Tools: Deans and faculty can leverage Generative AI to manage course curriculums, create timetables, implement QR code-based attendance systems, and oversee continuous education and assessments—all in one place.
      • Dashboards for Leadership: The leadership team benefits from real-time dashboards to monitor compliance, track key metrics, and support strategic planning for institutional growth.

      EdTech 365 simplifies complex processes, enabling institutions to focus on delivering a superior educational experience.

      Key Features Include:

      • Code Based Attendance: This makes the process efficient, and information is available in real time.
      • Real Time Notifications: Rescheduling, cancellations, faculty swaps, and location changes are common scenarios that can be handled easily, with real-time notifications sent to impacted stakeholders.
      • Feedback Management: A digital process for gathering feedback at the end of each class, as well as detailed feedback at the end of the term.
      • Configurable Self Services: Various services can be configured in the backend, making them available on the portal for students to submit service requests.
      • Online Fee Payment: Fee demands, or paid services become visible on student portal, integration with payment gateways for online payments, reconciliation engine.
      • Business Process Configurator: User can define the business process in terms of stages and key information at each stage. For example process for UG, PG and PHD admission could be different.
      • Faculty Tools: Deans and faculty can leverage Generative AI to manage course curriculums, create timetables, implement QR code-based attendance systems, and oversee continuous education and assessments—all in one place.
      • Strategic Dashboards for Leadership: The leadership team benefits from real-time dashboards to monitor compliance, track key metrics, and support strategic planning for institutional growth.

      Edtech 365 revolutionizes student engagement by providing a seamless, always-on digital platform that offers students instant access to all relevant information anytime, anywhere. With 24/7 availability, students can effortlessly manage tasks without the need to physically visit university offices—no more waiting in queues or dealing with paperwork.

      Key Features Include:

      • Convenient Digital Access: Whether it's submitting forms, applying for services, or tracking academic progress, students can complete everything online with just a few clicks, freeing up their time for more meaningful academic pursuits.
      • Smart Genie – Your AI-powered Copilot: The Gen AI-powered Smart Genie serves as a personal guide for students, offering a conversational interface to answer queries related to university policies, eligibility criteria, and deadlines. It also provides personalized guidance for exam preparation, interviews, and overall academic success.

      With EdTech 365, students experience a more connected and efficient educational journey, leading to increased satisfaction, better engagement, and improved academic outcomes.

      Absolutely! EdTech 365 offers extensive customization capabilities tailored to the specific needs of universities, colleges, and other higher education institutions. The platform provides a flexible framework that allows institutions to:

      • Customize User Interfaces: Modify the interface to align with institutional workflows and user preferences, enhancing the user experience for both staff and students.
      • Build and Modify Functionality: Extend or alter existing features to address unique operational requirements or develop entirely new functionalities to support academic and administrative processes.
      • Seamless Integrations: Use API-based integrations to connect with external applications such as learning management systems (LMS), student information systems (SIS), and more.
      • Automate Workflows: Streamline processes and increase efficiency with Power Automate, enabling automated workflows for admissions, registrations, financial aid, and more.
      • Advanced Analytics and Dashboards: Generate custom dashboards and reports, providing real-time insights and analytics tailored to specific roles, whether for students, faculty, or the leadership team.

      With EdTech 365, institutions can create a highly personalized solution that evolves alongside their needs, driving efficiency, engagement, and innovation.

      EdTech 365 empowers universities and colleges to automate and enhance their admissions and recruitment processes, making them more efficient, intelligent, and student-friendly.

      Key Features Include:

      • Customizable Admission Portal: Universities can create a dynamic admission portal to host application forms for various programs. These forms are fully customizable on the backend, allowing institutions to design them according to specific program requirements.
      • Smart Lead Generation and Engagement: Manage prospective student data efficiently with tools for lead generation and nurturing. Run targeted email and SMS campaigns, apply lead scoring models, and use OTP-based validation to authenticate phone numbers and emails. The AI-powered Smart Genie enhances conversions by offering personalized information and counseling to prospective students, guiding them through the process.
      • Automated Admission Processing: Simplify the admission workflow by automating the evaluation of applications based on set criteria, organizing entrance tests and interviews, and issuing offers, including scholarships and financial aid. The system also facilitates easy and secure fee collection.
      • Seamless Student Onboarding: Provide a fully digital onboarding experience where students can validate their contact information, submit personal and academic details, and upload essential documents such as transcripts, certificates, photos, and affidavits—all in one place.

      Higher Education institutions can expect a substantial return on investment (ROI) from implementing EdTech 365, with potential ROI exceeding 10%, depending on the size of operations and the current efficiency of processes. Key ROI drivers include:

      • Optimized Fee Collection: Dynamics 365 helps streamline fee collection processes, reducing receivables aging and improving cash flow, leading to stronger financial health.
      • Cost Savings through Budgetary Controls: Implementing best practices in procurement, along with robust budgetary controls, can lead to significant cost savings and reduced pilferage, enhancing overall operational efficiency.
      • Improved Admissions Efficiency: AI-powered lead scoring models and automated query handling reduce manual intervention in the admissions process, leading to higher fill rates across various programs and a more efficient recruitment process.
      • Maximized Infrastructure Utilization: Gain visibility into capacity utilization to optimize underutilized assets, ensuring that facilities and resources are used more effectively, resulting in better ROI on infrastructure investments.
      • Increased Faculty Productivity: By automating administrative tasks like report generation and information collation, Dynamics 365 frees up valuable faculty time, allowing them to focus more on teaching and research, thereby enhancing overall academic productivity.

      Alletec blends deep Microsoft solutions expertise with industry knowledge and 25+ years of experience to catalyse digital transformation and amplify business outcomes for enterprises.

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