Décor Solution Provider leverages Dynamics CRM for Sales to stay focused & win faster

Business Overview

  • Internationally acclaimed organization that specializes in ceramics and allied products segment  
  • Significant presence in India, Africa, Middle East, United Kingdom and Russia 
  • Manufacturing plants in Gujarat and Haryana, India and other joint venture plants, generating a total production capacity of 60 million square meters annually  
  • A strong dealer & store network across India 


Customer is one of the largest manufacture of ceramics product in Asia, has a large dealer and store network. Customer was facing challenges in managing long, complex project sales cycle involving multiple internal & external stakeholders. Customer wanted to streamline sales process and empower sales team to focus on generating sales rather than spending time in administrative tasks, gathering customer information and doing follow-ups.

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