Dynamics 365 for Retail & eCommerce


Unified, personalized, and seamless omnichannel buying experiences


POS, ERP, Operations, and Customer journey experiences in integrated unified solutions



Solutions for Retail & Hospitality with LS Retail and Dynamics 365 Business Central


Reduce operational costs with better supply-chain visibility balancing supply with demand, and streamlining processes from procurement to shipment. Enhance customer satisfaction and boost sales.

Self-scanning, contactless and traditional shopping
With LS retail businesses and customers can choose how to shop and checkout. Options are available for manned checkouts, self-service...
Automated product replenishment
The solution helps you reduce the risk of out of stocks while keeping inventory levels low, and minimize waste and spoilage. Effectively replenish products...
Built-in loyalty programs, offers, and promotions
Set prices, offers and promotions once, centrally – the system automatically updates all touchpoints, including POS, electronic labels, and eCommerce site....
Seamless system for your store, deli, café and bakery
Manage food preparation, kitchen, recipes and even table service with the same software solution you use for the rest of your business...
Consistent eCommerce and in-person experiences
Let your customers shop where and when they prefer with built-in eCommerce tools that include support for online checkout, store pickup and delivery...
Complete overview of your data
Keep a close eye on your KPIs and make better decisions with real-time reports and AI-based insights. Look up data in real time from the POS to the back office...
“Your greatest contribution towards our cloud transformation is way beyond our expectation. Without you being part of this program we would not have reached the destiny so easily”

Ramadass Selvaraj, CIO, TFS
View Case Study

Comprehensive Commerce Platform with Dynamics 365 Commerce

Omnichannel retail engagements
Provide exceptional purchasing experiences by connecting in-store, digital, and back-office operations on a unified commerce platform. Empower customers to decide...
Customer loyalty & personalization
Enhance customer experiences across retail shopping channels, exceeding expectations with personalization and tailored product selections. Deliver virtually endless...
Streamlined digital commerce
Create intelligent storefronts by quickly launching websites using drag-and-drop content authoring and integrated content management with an easy-to-use...
AI driven intelligent commerce
Improve attach rates by using intelligent product lists to drive cross-sell and upsell recommendations so customers can easily discover relevant products....
Connected customer journeys
Create seamless customer journeys by easily orchestrating personalized multichannel customer journeys by using Commerce with Dynamics 365...
Headless API-first commerce
Deploy an API-first commerce engine to adapt to business needs and support traditional and emerging channels. D365 Commerce is a configurable and extensible platform...

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Why Alletec

Alletec is a trusted Microsoft
Business Applications partner.
20+ years of and
global experience.

Expertise in Digital Transformation and Commerce: With extensive experience in delivering Microsoft Business Applications solutions, Alletec brings a deep understanding of the retail, e-commerce and digital native businesses.

Tailored Solutions for Your Business: We offer customized solutions that address the specific challenges and opportunities of your business, ensuring that you receive solutions that meet your unique needs.

End-to-End Support: From strategy development to implementation and ongoing support, our team is committed to helping you achieve your e-commerce goals and drive success.

Innovative Technology: We utilize the latest Microsoft technologies to provide advanced solutions that enhance your online operations, improve customer experiences, and support your business objectives.

Frequently asked questions

Microsoft Dynamics 365 suite along with partner has a rich suite of solutions for Retail and Digital Commerce. These include Microsoft Dynamics 365 Commerce, LS Retail/ LS Central, and integrations with Shopify. The solutions help Retail & Digital Commerce businesses streamline operations by integrating inventory management, order processing, and customer relationship management (CRM) on a unified platform. It provides real-time data on sales, customer behavior, and stock levels, enabling businesses to optimize operations, personalize customer experiences, and enhance profitability.

Dynamics 365 offers essential features for Retail & Digital Commerce, including omnichannel retail management, point of sale (POS) integration, inventory and supply chain optimization, customer engagement tools, and e-commerce integration. These features help businesses manage online and offline operations efficiently while delivering consistent customer experiences.

Dynamics 365 supports omnichannel retailing by unifying sales channels—online, in-store, and mobile—on a single platform. It provides seamless integration between e-commerce systems and physical stores, allowing retailers to offer consistent customer experiences, real-time inventory visibility, and streamlined order fulfillment across all channels.

Yes, Dynamics 365 can be customized to meet the specific needs of various retail segments, including fashion, electronics, grocery, and more. Alletec provides tailored solutions for each segment, with features such as size/color matrix for apparel, complex pricing models for electronics, and fresh product inventory management for grocery.

Dynamics 365 enhances customer engagement by providing a 360-degree view of customers, tracking purchase history, preferences, and interactions across multiple channels. With built-in AI and analytics, retailers can personalize promotions, improve marketing effectiveness, and provide better customer service, leading to increased loyalty and repeat business.

Retail & Digital Commerce businesses can expect a strong ROI from Dynamics 365 through better inventory management, reduced stockouts, improved customer experiences, and enhanced operational efficiency. By automating routine tasks and gaining real-time insights into sales and customer behavior, businesses can increase profitability and scale operations effectively.


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