Dynamics 365 CRM for Hospitality

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Dynamics 365 For Hospitality Features

  • 360° guest information dashboard
  • Bookings & check-in support
  • Unified PMS
  • Intelligent guest tracking
  • Event Registration & Planning
  • Manage Registration Records
  • Invite Contacts & Promote Your Events
  • Manage Event Logistics & Accommodations
  • Analyze, Learn & Forecast
  • Unified Omnichannel support – chat, e-mail, social, web, phone
  • Unified dashboard for business processes (reservations, cancellations, changes)
  • Complaint & Escalation system
  • Pre to post-stay segmented marketing messages
  • Intelligent segmentation and guest classification
  • Automated campaign tracking
  • Automated digital marketing campaigns
  • B2B partner dashboard
  • Automated sales dashboard for agencies, partners, multi-reservations, allotments
  • Response Templates
  • Notifications Control
  • Sales Goals & Targets
  • Office 365 integration
  • Manage members
  • Score and reward system
  • Gift Vouchers
  • Guest portals
  • Pre-defined reports: booking channel, enquiry, marketing analytics
  • Ad-hoc reports for decision-makers
  • Custom reports

D365 For Hospitality Modules

  • POS
  • Omni Channel management
  • Front office
  • Inventory management
  • Restaurant management
  • Event Management


  • Finance management
  • Housekeeping
  • Spa and Salon management
  • Guest information
  • Payroll
  • Logistics Management

Why Alletec For Your Dynamics 365 For Hospitality Solution?

Gold Partner

A Microsoft Gold Partner – a testament to our competence, experience, and customer focus.

Years of Trust

Helping customers succeed – for over the past 2 decades.


Recognized and felicitated by Microsoft over the years with top awards in the Microsoft Dynamics segment.


Over 700 projects executed for customers from over 30 countries.

Trusted By Market Leaders

Trusted by market leaders from diverse industry segments.

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