Dynamics 365 For Retail Features

Channel Management

When you set up your retail business, you may set up stores of different offerings, sizes or even have different modes like telecalling or an online store. Your every store will have a separate supply chain and different methods of payments. D365 for Retail helps you bring all these different systems into one unified platform.

Hardware and Peripherals

Seamlessly integrate with a wide range of POS devices and virtual POS applications which can be set up on mobile devices for better customer experience.

Clienteling and Loyalty

Your customers are constantly looking for better offers and shopping experience. Use their buying behaviours to analyze their buying patterns and offer them services that they crave for.


Use AI-backed smart systems, algorithms and prediction models to ensure the better customer experience. Predict your customer needs and address them before they walk into your store with those ideas in mind.

Monitoring and Diagnostic

Constantly monitor your customer’s in-store habits and make changes to your inventory and display aisles to meet their preferences.


Stacking items in a way that helps the customer make an informed buying decision was never so easy. Using intelligent systems, you can not provide your customers with an informed shopping experience by prominently displaying the critical product details.

Store Operations & POS

Control prices, offers and discounts of all stores from one unified dashboard. Centrally monitor and control all your stores and monitor performance at all levels.

Workforce Management

Improve your customer experience by ensuring a productive and pro-active workforce that cares for every single customer. A system designed to alert your staff whenever a customer is in need.

Why Dynamics 365 for Your Retail Stores?

All your business needs in one integrated intelligent platform.

Real-time information

The top management has access to store-wise information in real-time for more informed decisions.


Use multiple currencies, multiple store types, multiple modes of payments etc. in one integrated system.


Provide teams across geographies in different roles a platform to seamlessly communicate for enhanced productivity.

User-centric design

Get the interfaces of your various touchpoints designed while keeping user experience in mind.

Data Security

Data from all your stores is stored on the Azure cloud for security and integrity.

Dynamics 365 For Retail Functions

  • Stock Management
  • Warehouse Management
  • Synchronized Cloud
  • Central Control
  • Offers & Promotions
  • Central Price Control
  • Product Groupings
  • Finance Management
  • Operations Management
  • Logistics
  • Workforce Management
  • Loyalty Programs

Why Alletec For Your Dynamics 365 Solution?

Gold Partner

A Microsoft Gold Partner – a testament to our competence, experience, and customer focus.

Years of Trust

Helping customers succeed – for over the past 2 decades.


Recognized and felicitated by Microsoft over the years with top awards in the Microsoft Dynamics segment.


Over 700 projects executed for customers from over 30 countries.

Trusted By Market Leaders

Trusted by market leaders from diverse industry segments.

Case Studies

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