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Simplify Social Media Integration with Dynamics 365 Customer Engagement Apps

In today’s hyper-connected world, social media is a powerful channel for businesses to engage with customers, generate leads, and provide timely support. Yet, managing social media platforms alongside your CRM can be cumbersome, inefficient, and time-consuming.

SocialRelay, Alletec’s social media accelerator for Dynamics 365 Customer Engagement (CE) apps, is designed to simplify and enhance your social media integration. By seamlessly embedding social media functionalities into Dynamics 365, SocialRelay empowers your marketing, sales, and customer service teams to maximize impact, drive efficiency, and deliver exceptional customer experiences.

Why SocialRelay?

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Identity & Access Management

Unifying Social Media and CRM with SocialRelay

Transforming Customer Relationships with SocialRelay

marketing excellence
  • Plan, execute, and analyze social media campaigns directly from Dynamics 365 Marketing.
  • Automate lead generation based on social media interactions.
  • Capture customer feedback and sentiments from platforms like Facebook, Twitter, and Instagram.
  • Plan, execute, and analyze social media campaigns directly from Dynamics 365 Marketing.
  • Automate lead generation based on social media interactions.
  • Capture customer feedback and sentiments from platforms like Facebook, Twitter, and Instagram.

Related Services

How SocialRelay Works

Transform Your Customer Engagement Today

SocialRelay is the next step in simplifying and amplifying your social media strategy. Let Alletec help you unlock the full potential of Dynamics 365 and social media integration.

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Got questions about SocialRelay? Check out our FAQs for best answers

SocialRelay Accelerator allows users to connect social media channels like Facebook, Twitter, and Instagram to their D365 Marketing, Sales, and Customer Service records directly. This connectivity facilitates effective management of social media campaigns, lead generation, capture of customer feedback, sentiment analysis, and so on, within the Dynamics 365 CE platform.