What is Microsoft Dynamics 365 Sales?

Microsoft Dynamics 365 Sales brings to you all the functionality needed to support a sales process from lead acquisition to closure. D365 Sales is designed to support automation of the sales process from lead acquisition to close of sales. As leads are identified and qualified the system enables you to create an Account, Contacts, and convert them into Opportunities. Progress on the lead, including all communications, and development stages can be tracked to a point of converting them into an Order. You can also generate an Invoice, or integrate with one of the ERP systems, e.g. Dynamics 365 Finance or Dynamics 365 Business Central, to generate invoices. Microsoft Dynamics 365 Sales is a model-driven app that is built on the Common Data Service platform.

Sales Videos

D365 Sales Insights Licensing Details (Microsoft Dynamics Sales)

Dynamics 365 For Sales Features

Sales management

One unified sales management console for your online and offline sales processes. Bring harmony between your different sales channels.

Lead & Opportunity management

Design and optimize a customized funnel to qualify all your leads and turn them into opportunities for sales.

Pipeline management

Design a customized funnel, track each sale, track prospects at a level, analyze the bottlenecks, effortlessly measure the outcomes of every process.

Account management

Place all your contacts in one place, organize them according to their position in the sales funnel, make customized communication with every customer using intelligent groups.

Reports & dashboards

One integrated dashboard for all your reports and analysis. Get customized and actionable reports to boost your sales.

Cross Platform Integration

Get the most out of your Sales CRM with cross-functional integration across multiple ERP products.

Microsoft D365 Sales Videos

Microsoft Dynamics 365 Sales Introduction

Focus on What's Most Important with Microsoft Dynamics 365 for Sales Professional

Boost Your Sales with Microsoft Dynamics 365 Sales Accelerator

D365 For Sales Benefits

Personalized Customer Engagement

Dynamics 365 seamlessly integrates with LinkedIn Sales Navigator. This lets your sales team get insights on customer-centric content to build customer’s trust. It enables you to find opportunities to nurture relationships and generate sales. Personalize each customer interaction using information from a single source of truth to keep your sales team informed and be better prepared for every sales interaction. Allow your team members to co-create personalize sales documents with embedded office 365 tools.

AI-driven Smart Selling

Guide salespeople with the next best step to move each customer relationship forward. Gain better insights by connecting Power BI to bring sales data to life with graphical visualizations. Optimize customer engagement by sharing insights on when and how customers interact with their emails so that they can be more proactive and responsive in their communications. Leverage social media to identify customer behaviors. D365 for Sales provides insights that track buyer sentiments and identify potential competitive threats.

Improved Sales Performance

Achieve your targets by setting goals, prioritizing the top goals, and monitoring results. Gain visibility and insights into sales performance and effectiveness with real-time dashboards and analytics. Get timely feedback and take corrective actions. Meet objectives and achieve your goals by motivating and energizing your entire team with fun and exciting team-based unique gamification solutions. Replace repetitive tasks with intelligent automated workflows (email notifications, guided workflows, and smart alert cards) to reduce administrative tasks thereby increasing the selling time of your sales team.

Simplified Sales Execution

Improve sales effectiveness by giving your team social insights, up-to-date company information, holistic view of customers, leads, connects, and opportunities in their pipeline. This targeted and guided information with rich customer profiling enables salespeople to engage in meaningful conversations. Get up-sell and cross-sell recommendations. Work anytime, anywhere, even when there’s no connectivity, with an offline mobile application.

Dynamics 365 For Sales Services

Why Alletec For Your Dynamics 365 Sales?

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Helping customers succeed – for over the past 2 decades.


Recognized and felicitated by Microsoft over the years with top awards in the Microsoft Dynamics segment.


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Case Studies

Comments (6)

  • Microsoft Dynamics 365 sales solutions are brilliant application software that serves us well and allows us to have good relationships with our customers. I like Microsoft Dynamics 365 whole suite application and I have a great experience with it because it also helps us to manage our staff members to record all the data digitally and securely.

  • Microsoft Dynamics 365 Sales solutions is a very good product for CRM which is very helpful for sales drive and productivity and business intelligence and campaign management, it’s a very good product to solve customer queries and doubts and issues, this is a very good product for CRM solution and sales management.

  • This Application MD 365 sales solution really helps us out in maintaining and managing all the records and data of all the activities that go in the business process.

  • The Microsoft dynamics Sales solutions module is one of the most important modules for any sales-based company in the Dynamics 365 suite. This module enables you to establish a sales process that is unique to your company. You can adapt Dynamics 365 so that it reflects the reality of your company.

  • Dynamics 365 Sales solutions have many different tools that allow the user to stay organized. With plug-ins, you can set up automation in communication that takes a lot of work out of the equation, it has the option to see visible pipelines and it makes it easier for any potential.

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