Illinois based Kitchen Equipment manufacturer engages Alletec to upgrade from NAV 2009 to D365 Business Central
Business Overview
Cook’s Direct, in business from last 22+ years, specializes in heavy-duty kitchen equipment and supplies, helping in foodservice operations running smoothly
As a one-stop restaurant supply store, Cook’s Direct sources an extensive range of quality kitchen supplies from hundreds of the leading restaurant suppliers and manufacturers.
Cook’s Direct sells through multiple sales channels including Amazon and eCommerce portal/s. The company serves restaurants, catering operations, schools/colleges cafeterias, corrections, hospitals, and direct consumers
Highlights
Legacy applications (including NAV 2009) – out of support from Microsoft.
Years of customizations – many unclaimed, unwanted, and obsolete customizations.
Very limited and unsupported Add-on Solutions – while Cook’s didn’t have many options, they had to compromise with the ISV Add-on offerings, pay the yearly fee still couldn’t use their upgraded versions.
Unable to adopt Cloud technology and Microsoft stack applications. Limited enhancement and integration capabilities – unable to budget for and define ERP roadmap.
NAV 2009 had single-tier architecture – security risks due to the ability of users to customize anything themselves.
A missing Web browser of the Table interface in NAV 2009 – machine dependency, the limitation for mobile and remote working users.
MIS and reporting limited to those in NAV, consumption of BI tools like Power BI seemed difficult.
