NAV & D365 Business Central Hybrid Upgrade Model For Restaurant Supply Store

Illinois based Kitchen Equipment manufacturer engages Alletec to upgrade from NAV 2009 to D365 Business Central

About the Client

  • Cook’s Direct, in business from last 22+ years, specializes in heavy-duty kitchen equipment and supplies, helping in foodservice operations running smoothly
  • As a one-stop restaurant supply store, selling an extensive range of quality kitchen supplies from hundreds of the leading restaurant suppliers and manufacturers, Cook’s Direct sells through multiple sales channels including Amazon and eCommerce portal/s  
  • Serving restaurants, catering operations, schools/colleges cafeterias, corrections, hospitals, and direct consumers


Cook’s Direct was using legacy NAV 2009 ERP until year 2020. The system had mutiple complex customizations, custom integrations and add-on solutions, developed and implemented over the years. With growing business requirements, IT resource dependencies, missing cloud capabilities and the limitations to work and expand along with legacy unsupported NAV 2009 – were proving to be huge challenge. As the primary system for all business users, the ERP needed a Business Operational transformation as well as IT modernization.

Cook’s Direct decided to migrate to D365 Business Central, and benefit from its modern UI, dashboard, integration capabilities and the addon solutions required to address business requirements. Alletec adopted Hybrid Upgrade model to move from NAV to D365 Business Central, which required migrating select historical data, custom solutions and integrations to Business Central. The project was executed remotely, well within the planned budget. The hybrid agile project execution helped the team adapt to the situations and take corrective actions much quicker than the traditional Waterfall implementation. D365 BC proved to be the much needed Modern, Unified, scalable and Intelligent system for Cook’s Direct.

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