D365 CE (Functional) | 5-8 Years Exp

Position

D365 CE (Functional)

About the Company

This company is amongst the largest providers of Microsoft Business Applications - including ERP, CRM, Analytics and Mobility Solutions - built on Dynamics 365 suite of products and the Power Platform. The company has built vertical solutions for several industries. Over 50% of the services revenue comes from international customers. The company aims to increase its revenue share from own IP.

https://www.alletec.com/

Role & Responsibility

• Interact with prospects / clients to understand business requirements and document the same
• Demonstrate D365 CE product capabilities to the client
• Conduct business process analysis and create Fit/Gap report
• Create Solution design to address client business, interface and performance requirements
• Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on D365 CE, 3rd parties and customizations
• Create functional requirement and functional design for customizations
• Create estimates for implementation tasks
• Provide MS Dynamics SME expertise to client and mentor team members
• Data migration (Data mapping) from external systems into MS CRM
• Conduct solution testing and assist with user acceptance testing
• Conduct user and administrator training.
• Should have expertise in D365 CE product knowledge mainly- Sales, Service, Marketing, Field Service.
• Engaging in Pre-sale activities (Demos, diagnostics, proposal making)
• Functional Requirement discussions
• Business Process mapping and solution designing
• Implementation of the solution
• High Level Requirement gathering and Process mapping
• Configuring CRM demos
• Presenting demos to prospects and position the value of CRM to the CXO level people
• Estimation of effort for implementation
• Assisting sales team in product pricing by telling them about the licensing/granule requirements
• Creation of marketing collaterals – Customer case studies, product presentations, content for EDM’s etc.
• Liaison with Microsoft CRM team for creating CRM Business plan
• Creating of vertical solutions – Business case and plan, requirement specifications, statement of direction, Go to Market Strategy and execution plans

Skills & Attributes

• 5+ Years’ experience in MS Dynamics CRM as Functional consultant.

• Excellent Communication and Writing skills.
• Should be ready to travel onsite as needed.
• Excellent communication skills and should be able to interact at CXO level.
• Excellent verbal communication skills
• Polished English language
• Confident personality (meetings with CEO, CXO, CFO in prospect companies)
• Very good understanding of the business processes – specially pertaining to the sales and service

Education

BTech/ MBA

Location

Noida