Customer was facing challenges in managing increasing call volumes and providing timely resolution to customer’s issues. Customers and office workers wanted better visibility into where the field service engineers were at any given time, and field service engineers wanted better visibility into their daily jobs and timeline. Customer decided to automate the complete process by implementing Microsoft Dynamics 365 for Field Service.
Years of Delivering Customer Success
25th Anniversary might appear like a milestone, but a cherished one - only when an organization has made sustained positive impact on its entire eco-system. Alletec owes this milestone to our over 1000 customers – our raison d'être - for the faith they reposed in us. We wake up each morning and ask ourselves – what more (and different) can we do – individually & collectively - to justify and further strengthen this trust.
Hundreds of Alletecians have in the past over 2 decades catalyzed the growth of Microsoft Business Applications practice at dozens of other Microsoft partners. Together, we are now a strong eco-system.
On this occasion - we rededicate ourselves to our mission of enabling enterprises do more with digital transformation, and to our commitment of being Agile, Affordable, and Accountable.
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