Microsoft Dynamics 365 and Power Platform implementations can be transformational for your organization, provided they are done right. These projects represent significant investment and organizational change, and their success depends heavily on the capability of the implementation partner.
Alletec has spent 25+ years focused exclusively on the Microsoft ecosystem — delivering 1000+ implementations across 30+ countries. That sustained focus has built deep product competence across the full Dynamics 365 suite, sharp industry knowledge across verticals from manufacturing to financial services, and a delivery discipline rooted in process maturity and value-based pricing.
Today, Dynamics 365 implementations go far beyond ERP and CRM. The most impactful deployments integrate Copilot and AI Agents, Power Platform automation, Microsoft Fabric for unified data, and Azure AI services — turning transactional systems into intelligent, decision-ready platforms. Alletec is leading this shift from the front. Our mission is to empower organizations worldwide with AI-powered Microsoft Dynamics solutions that streamline their operations, improve productivity, and amplify business outcomes.
Alletec supports organizations at every stage of their Dynamics 365 journey — from initial licensing and advisory through implementation, migration, extension, and long-term managed services. Not every engagement starts with a new implementation, and not every organization is at the same stage of maturity. The engagement models below reflect the full range of how we work with customers.
As an authorized Microsoft licensing partner, Alletec helps you navigate the complexity of Dynamics 365 licensing — selecting the right plans for your user base, managing true-ups, optimizing spend, and ensuring you're never over-licensed or under-covered as your organization scales.
Before a single line of configuration begins, Alletec conducts pre-implementation assessments, solution architecture reviews, and organizational readiness evaluations. Our consultants bring 25+ years of pattern recognition to help you define scope, anticipate risk, and build a business case grounded in achievable outcomes.
Alletec delivers end-to-end Dynamics 365 cloud implementations — from discovery workshops and solution design through configuration, data migration, testing, go-live, and stabilization. Every project is staffed with certified consultants who understand both the platform and your industry.
For organizations operating across geographies, Alletec designs global templates, manages multi-country localizations, and coordinates phased regional deployments across time zones and regulatory environments. Our rollout experience spans across 30+ countries including the USA, Canada, UAE, Africa, Malaysia, and India.
Alletec provides post-go-live support covering enhancements, issue resolution, user training, and proactive monitoring. Our managed services include AI-driven optimization and continuous performance management — protecting your Dynamics 365 investment over the long term and across time zones.
Already running Dynamics 365 and ready to do more with it? Alletec extends your existing footprint with additional modules, custom workflows, automation, and vertical solution add-ons — building on what's already working rather than starting over.
Alletec connects Dynamics 365 with your broader technology landscape through out-of-the-box connectors, REST APIs, custom Connect Apps, and .NET-based integrations. Whether you need to sync with a legacy ERP, a third-party warehouse system, or a proprietary application, our integration team has delivered it.
Technology only delivers value when people use it. Alletec provides online and onsite customized training programs designed around your workflows and user roles — driving adoption from day one and reducing the support burden in the months after go-live.
Alletec has guided organizations through every major migration path — managing data migration, customization re-engineering, user transition, and change management. Our migration experience covers three core scenarios:
End-to-end migrations from SAP, Oracle, and other ERPs to Dynamics 365 — including process re-design, data mapping, integration re-architecture, and parallel run support to ensure business continuity through the transition.
When data volume, regulatory constraints, or organizational readiness make a full cloud move impractical in one step, Alletec plans and executes phased migrations — leveraging Microsoft's dual-use licensing to keep you operational on-premise while progressively shifting workloads to the cloud.
After go-live, Alletec's team works with you on performance tuning, BI reporting optimization, and test automation — ensuring your Dynamics 365 environment runs at peak efficiency as transaction volumes grow and business requirements evolve.
Whether you're evaluating Dynamics 365 for the first time or looking to extend an existing deployment, our consultants will help you find the right entry point.
Selecting a Microsoft Dynamics 365 partner is one of the most consequential decisions in your transformation journey. The right partner brings more than technical capability — they bring industry context, proven methodology, and the long-term commitment that turns a deployment into a durable business advantage. The wrong choice can stall adoption, inflate cost, and erode trust in the platform itself. The criteria below are the qualities and credentials that you should look for in a Dynamics 365 partner to distinguish transactional vendors from true transformation partners.
A Microsoft-verified credential that confirms a partner's delivery capability, customer success record, and platform competency across Dynamics 365 solutions.
Depth of functional knowledge across the full Dynamics 365 suite (Business Central, Finance, Supply Chain, Sales, Customer Service, Contact Center etc.) and a strong team of experienced consultants who hold current Microsoft certifications.
Understanding of your sector's nuances and workflows, compliance requirements, and commercial realities — so the solution is shaped by domain knowledge, not just configured from defaults.
A structured, repeatable framework (agile, waterfall, or a blend) that brings predictability to timelines, budgets, and scope while adapting to your organization's pace.
The ability to deploy onsite and/or offshore resources based on your time zone, budget, collaboration preferences, and project phase.
Clear reporting cadence, defined escalation paths, and a steering structure that keeps business stakeholders aligned with the implementation team from discovery through go live.
Ongoing ownership beyond solution implementation such as enhancements, issue resolution, user training, and proactive monitoring to protect your investment over the long term.
Fluency across Power Platform, Azure, Microsoft Fabric, Copilot, and AI capabilities to ensure that your Dynamics 365 deployment connects into a broader enterprise technology ecosystem rather than operating in isolation.
Referenceable customers and live deployments you can validate, especially in your own industry.
Alletec holds the Microsoft Solutions Partner for Business Applications designation — a credential that Microsoft awards based on verified customer outcomes, organizational capability, and sustained platform competency. This designation reflects demonstrated expertise across Dynamics 365 workloads, a certified team that meets Microsoft's skill thresholds, and a track record of implementations that deliver measurable business results. As a 2025 | 26 Inner Circle Winner for Microsoft AI Business Solutions, Alletec stands among a select group of partners worldwide recognized for performance, capability, and customer impact.
With a singular focus on the Microsoft ecosystem for the past 25 years and with 1000+ successful implementations delivered. Alletec team has built an unparalleled expertise across the complete suite of Microsoft Dynamics 365 suite and the extended Microsoft AI Business applications.
Microsoft Dynamics 365 Finance Microsoft Dynamics 365 Finance enables organizations to automate and modernize global financial operations. The solution covers general ledger, accounts payable and receivable, budgeting, fixed assets, cost accounting, and financial reporting — with AI-driven capabilities for cash flow forecasting, invoice automation, and budget variance analysis. It supports multi-entity, multi-currency operations and provides real-time financial visibility across business units and geographies.
Microsoft Dynamics 365 Supply Chain Management Microsoft Dynamics 365 Supply Chain Management enables you streamline planning, production, stock, warehouse, and transportation operations for your enterprise. This maximizes operational efficiency, ensuring product quality – helping you move from reactive to proactive operations. Predictive insights using AI and Internet of Things (IoT) capabilities make this the most power solution you can have to build an agile, connected and resilient supply chain.
Microsoft Dynamics 365 Human Resources Dynamics 365 Human Resources helps streamline many routine Human Resource record keeping tasks and automate a number of processes. It helps simplify leave & absence reporting, create compensation programmes and benefits administration, perform functions to facilitate recruitment and help with payroll, budgets & tax filings.
Microsoft Dynamics 365 Commerce Microsoft Dynamics 365 Commerce enables businesses to deliver personalized seamless shopping experiences across physical and digital channels. You get everything needed to build and run digital commerce. You can now engage with your customers across channels, streamline & optimize your retail operations, and build loyalty.
Microsoft Dynamics 365 Project Operations The Dynamics 365 Project Operations connects your project centric business in a single application— from prospecting through to payments and profitability. It brings together sales, project planning, resource management, time and expense tracking, and project accounting into one unified experience. Project managers gain real-time visibility into project health, resource utilization, and budget consumption. AI-assisted scheduling and forecasting help teams anticipate bottlenecks before they impact delivery. Whether you run fixed-price, time-and-materials, or milestone-based engagements, Project Operations provides the structure to manage profitability at every stage of the project lifecycle.
Microsoft Dynamics 365 Business Central Microsoft Dynamics 365 Business Central is a comprehensive cloud-native ERP built for small and mid-sized businesses. It connects financial management, sales, purchasing, inventory, warehouse operations, and project management in a single integrated platform — eliminating the spreadsheets, disconnected tools, and manual handoffs that constrain growing organizations. Business Central embeds AI-powered capabilities including cash flow forecasting, late payment predictions, and inventory replenishment suggestions. The platform extends naturally through Power Platform (Power BI dashboards, Power Automate workflows, Power Apps custom interfaces) and integrates seamlessly with Microsoft 365, Teams, and Outlook — meaning your teams work within tools they already use. As the successor to Microsoft Dynamics NAV, Business Central carries forward decades of ERP maturity while delivering a modern, extensible, cloud-first experience.
Microsoft Dynamics 365 Sales Microsoft Dynamics 365 Sales brings to you all the functionality needed to support a sales process from lead acquisition to closure. You store your contacts, track communications, qualify leads to create Accounts and Opportunities. Dynamics 365 Sales is a model-driven app that is built on the Microsoft Dataverse.
Microsoft Dynamics 365 Field Service Microsoft Dynamics 365 Field Service enables you to deliver onsite services to customer locations. This includes workflow automation, scheduling and powerful functions to help mobile workforce. You can connect with the customer across diverse channels and maintain a 360 degree customer view. Work order management, scheduling & optimization, asset & equipment management, inventory, parts & logistics are all parts of the powerful functionality provided by D365 Field Service.
Microsoft Dynamics 365 Customer Service Microsoft Dynamics 365 Customer Service enables organizations to manage and resolve customer issues across channels with speed, context, and consistency. The platform provides structured case management, automated routing, SLA tracking, and a unified knowledge base that empowers both agents and self-service customers. AI capabilities include Copilot-assisted case summaries, real-time sentiment detection, intelligent suggestions from the knowledge base during live conversations, and automated resolution for routine inquiries through virtual agents. Agents work from a single desktop that surfaces the full customer timeline — previous cases, recent transactions, active entitlements — eliminating the need to toggle between systems. For organizations running complex service operations, Customer Service integrates natively with Dynamics 365 Field Service and Contact Center to extend case resolution into on-site dispatch and omnichannel engagement
Microsoft Dynamics 365 Customer Insights & Journeys Microsoft Dynamics 365 Customer Insights & Journeys is a unified platform that combines customer data unification with real-time journey orchestration. Customer Insights brings together behavioral, transactional, and demographic data from across your systems to build a comprehensive view of every customer — enabling AI-driven segmentation, predictive analytics, and audience intelligence. The Journeys capability lets you design and automate personalized, multi-channel campaigns — triggered by real-time customer signals across email, SMS, push notifications, and custom channels. Copilot assists marketers with content generation, segment creation, and journey optimization — reducing the time from insight to action. Together, these capabilities enable marketing teams to move from batch-and-blast outreach to contextual, event-driven engagement at scale.
Microsoft Dynamics 365 Contact Center Microsoft Dynamics 365 Contact Center is an AI-native contact center solution built on the Microsoft platform. It brings together intelligent routing, real-time sentiment analysis, AI-generated conversation summaries, and Copilot-assisted agent experiences — enabling service teams to resolve issues faster and with greater context. The solution supports omnichannel engagement across voice, chat, email, SMS, and social channels, with a unified agent desktop that provides a complete view of the customer's history and open cases. Embedded AI capabilities handle routine inquiries through autonomous virtual agents, escalate complex cases to human agents with full context transfer, and surface real-time knowledge recommendations during live conversations. Dynamics 365 Contact Center integrates natively with Dynamics 365 Customer Service, extending your CRM investment into a full-spectrum service operation.
Every industry operates with its own workflows, compliance requirements, and commercial pressures. A Dynamics 365 implementation that ignores these realities will underperform. Alletec brings sector-specific knowledge to every engagement — shaping solutions around how your industry actually works, with AI capabilities designed into the industry context from day one: demand forecasting for manufacturing, customer segmentation for retail, predictive maintenance for field operations, financial analytics and risk detection for BFSI, and intelligent resource optimization for professional services. Our implementations span the USA, Canada, UAE, Africa, and India — with localization experience for each region's regulatory, tax, and language requirements.
Industries we serve with dedicated Dynamics 365 expertise:Dynamics 365 solutions for discrete, process, and engineer-to-order manufacturing — spanning production planning, shop floor execution, quality management, and supply chain optimization.
Project-centric ERP and CRM for consulting, accounting, legal, and advisory firms — covering project accounting, resource management, time and expense tracking, and client engagement.
Dynamics 365 solutions for banking, non-banking financial institutions, insurance, and investment firms — addressing regulatory compliance, customer onboarding, loan lifecycle management, and financial analytics.
Alletec also offers BAFINS-CX, an AI-powered CRM solution for banks and financial institutions built on Dynamics 365 — delivering Customer 360 views, omnichannel service, social media sentiment analysis, automated complaint management, and churn prediction to strengthen customer loyalty and enable cross-sell.
Purpose-built solutions for higher education institutions and EdTech organizations — covering student lifecycle management, financial operations, and institutional analytics.
Alletec also offers EdTech 365, a purpose-built solution for universities and colleges that connects admissions, student lifecycle, fee and scholarship, administration, academic operations, and institutional analytics.
Streamlined procurement, inventory management, warehouse operations, and multi-channel distribution for trading companies and wholesale distributors.
Unified commerce solutions covering point of sale, inventory, order management, customer loyalty, and omnichannel engagement across physical and digital storefronts.
End-to-end project management, cost control, subcontractor management, and procurement workflows built for the complexity of large-scale infrastructure and construction projects.
Alletec also offers EPC 365, an end-to-end project management solution for EPC firms that handles everything from bid management and subcontractor coordination to procurement, cost control, and site-to-office financial consolidation.
Industry-specific ERP covering booking management, itinerary operations, vendor settlements, and financial consolidation for travel operators, DMCs, and hospitality groups.
Alletec also offers Travel 365, a solution for travel operators, DMCs, and hospitality groups that integrates booking and reservation management, GDS connectivity, itinerary operations, service fee automation, vendor settlements, and financial accounting
Dynamics 365 solutions tailored for food production, processing, and distribution — covering batch tracking, shelf-life management, quality compliance, recipe management, and cold chain logistics across sub-verticals including bakery, dairy, beverages, meat and poultry, frozen and packaged food, confectionery, snacks, spices, sauces and dressings, and fresh produce.
Dynamics 365 solutions for nonprofit organizations — covering donor management, fund accounting, grant management, program operations, and fundraising analytics to strengthen mission delivery and financial stewardship.
Solutions for healthcare providers and life sciences organizations addressing patient engagement, operational efficiency, regulatory compliance, and clinical data management.
Project implementation methodology plays a significant role in ensuring successful delivery of the project and a maximum ROI. Alletec has developed a Hybrid-Agile methodology that brings the structure of waterfall to the adaptability of agile — significantly enhancing project predictability, transparency, and faster time-to-value from the very first sprint.
Alletec delivers projects with equal effectiveness onsite and remotely — from discovery sessions and solution walkthroughs to daily scrums, user training, testing, and deployment
Alletec's rightshore delivery model is designed around one principle: the right expertise should reach your project at the right time, regardless of where that expertise sits. For every engagement, we determine the optimal blend of onsite and offshore delivery based on what each project phase actually requires. This gives you access to a deeper pool of certified Dynamics 365 talent than any single geography can provide, faster availability of specialized resources, better project economics without compromising delivery quality, and the ability to scale up or down as project phases shift without long-term headcount commitments.
How Alletec applies rightshoring across your project:| Project phase | Delivery model | Why |
|---|---|---|
| Discovery and requirements | Onsite | Direct stakeholder access builds alignment and captures nuance |
| Solution design and architecture | Blended | Onsite leads collaborate with offshore architects for scalable design |
| Development, configuration, and testing | Offshore | Deeper specialist bench, faster throughput, better economics |
| User training and change management | Onsite or remote | Adapted to your organization's readiness and geography |
| Go-live and stabilization | Onsite with offshore support | Ground presence where it matters, parallel coverage across time zones |
| Post go-live support and managed services | Offshore | 24×7 time-zone-aligned responsiveness without permanent onsite cost |
The most common reason Dynamics 365 projects go off track is misalignment between the implementation team and business stakeholders. Alletec has built a strong governance framework that maintains an operating rhythm to keeps decisions moving, scope visible, and stakeholders aligned throughout.
Alletec stays with you long after go-live — protecting your Dynamics 365 investment and maximizing ROI through ongoing support that evolves with your business. Our support covers enhancements, bug-fixing, user training, configuration changes, and everything else that keeps an enterprise application productive. If your operations are multi-country, Alletec is equipped to provide support across time zones.
The most impactful Dynamics 365 implementations don't stop at ERP and CRM. They connect into a broader Microsoft ecosystem — analytics, automation, AI, and data — to turn business applications into an intelligent, decision-ready platform. Alletec brings deep competence across this full stack, ensuring every component works together as a connected whole rather than a collection of standalone tools.
Power BI Interactive dashboards and business intelligence that transform Dynamics 365 data into visual, actionable insights for every level of the organization
Power Apps Custom business applications built with low-code tools that extend Dynamics 365 into workflows, approvals, and mobile experiences without heavy development
Power Automate Workflow automation and robotic process automation (RPA) that eliminates repetitive manual tasks across Dynamics 365 and connected systems
Power Pages Secure, low-code external-facing portals for customers, vendors, and partners — connected directly to your Dynamics 365 data
Microsoft Fabric I Unified data engineering, warehousing, and real-time analytics through OneLake — giving your organization a single enterprise data layer that connects Dynamics 365 transactional data with broader business intelligence
AI Agents and Copilot Copilots embedded across Dynamics 365 business functions, autonomous agents executing workflows, and natural language interfaces that simplify how your teams interact with enterprise systems
Azure Cloud infrastructure, platform services, and AI services that underpin your Dynamics 365 environment and extend it into custom integrations, IoT, and advanced analytics
Implementation experience is cumulative. Every project adds to a partner's understanding of what works, what fails, and what the documentation never tells you. With 1000+ Dynamics 365 implementations delivered across the USA, Canada, UAE, Africa, and India, Alletec brings the pattern recognition that only comes from sustained, high-volume delivery.
That experience spans multi-country rollouts with localization complexity for large enterprises, single-entity deployments for mid-sized businesses, and everything in between. If your operations cross borders, Alletec has built global templates, managed multi-country localizations, and coordinated phased rollouts across time zones and regulatory environments.
“Choosing Alletec as our ERP implementation partner was the most important aspect of the success of our MS Dynamics 365 Business Central Implementation. Alletec collaborated with us to develop a cut-over strategy to ensure our business continued operating smoothly and our user team was confident transitioning from our old ERP to D365 BC. We recommend Alletec to any company wishing to successfully implement D365 BC.”
Ashok Kumar, Senior Manager, VRB Consumer Products
“ We partnered with Alletec for both our Microsoft Dynamics NAV implementation and the subsequent upgrade to Dynamics 365 Business Central.
The Alletec team demonstrated a strong understanding of our business model and operational requirements, deep technical expertise, and proposed a practical, solution-oriented approach which played a key role in addressing integration challenges and ensuring a seamless migration.
We appreciate their commitment, responsiveness, and quality of delivery, and we look forward to continuing our collaboration. ”
Sanjit Chaudhary, Senior IT Manager, Portronics Digital Private Limited
“Success with Microsoft Business Applications projects is guaranteed with Alletec .”
Sandeep Khapre, Regional CEO, BDO
“ My overall experience has been fantastic, both with the product and the partner. The best part about Alletec being a partner was the focus on timelines. We are still connected with the team and they help us on a day-to day basis. ”
Abhishek Kanodia, Site Director, MLA Group
“Medtech's reliance and trust on Microsoft Business Applications has enormously increased after partnering with Alletec. Our adoption of D365 Finance & Operations, Field Service and Sales is enabling the business operation run seamlessly. We highly recommend Alletec to any business in their Digital & AI Transformation journey.”
Yogesh Ghasi, Group Chief Operating Officer, Medtech Maldives
“Any company can build Business Central and its modules to function for a business. What made Alletec exceptional is the clearly outlined project execution plan, the curiosity to understand our business, the creative ideas, and their flexibility throughout the process. I very highly recommend Alletec for any development projects as their guidance, expertise, and care are rare in the world of technology.”
Varti Pomakian, Director of Operations, New York Cosmetics
“Choosing Alletec as our ERP implementation partner was the most important aspect of the success of our MS Dynamics 365 Business Central Implementation. Alletec collaborated with us to develop a cut-over strategy to ensure our business continued operating smoothly and our user team was confident transitioning from our old ERP to D365 BC. We recommend Alletec to any company wishing to successfully implement D365 BC.”
Lina Pinskaya, Controller, Ideal Living Management
“Somany partnered with Alletec to reimagine its field sales operations through a mobile-first, integrated approach. Their deep understanding of the Microsoft platform and our business processes enabled a solution that delivered real-time visibility, scalability, and a significantly improved experience for our field teams.”
Sudhir Sharma, CIO, Somany Ceramics
“Working with Alletec has been an exceptional experience, particularly in advancing our technology initiatives at JGU. Their team brings a unique blend of technical expertise, professionalism, and a deep understanding of institutional requirements. Alletec’s solutions have consistently demonstrated reliability, scalability, and a forward‑looking approach aligned with our long-term digital strategy. I strongly recommend them as a trusted technology partner committed to excellence and innovation.”
Lavish Dudeja, Director – IT Governance and Digital Infrastructure, O.P. Jindal Global University
“Alletec’s expertise was instrumental in our shift to the cloud. By modernizing our NAV architecture into Dynamics 365 Business Central, they streamlined our complex service contracts and meter-based billing. The result is a highly scalable platform that has significantly enhanced our operational visibility and financial control.”
Amitava Pal, Head IT & Business Development – South Asian Markets, Pitney Bowes
“We've partnered with All e Technologies for our Microsoft NAV and Business Central projects, where they acted as our primary system integrator. The implementation of NAV for accounting and subsequent migration to Business Central, linked to our online portal, was executed efficiently. Their insight into travel business specifics played a key role in overcoming integration hurdles and achieving a successful implementation.”
Mayank Khandelwal, CTO, Treebo Hotels
“As a Microsoft Business Applications partner, All e Technologies has been our go-to partner for deploying Business Central in our OTA operations. They integrated it effectively with our front-end booking system, managing back-end accounting needs with precision. Their familiarity with the intricacies of the travel sector was instrumental in delivering a functional and integrated solution. They have been supporting us for more than 8 years now.”
Ashish Kumar Bansal, CFO, EaseMyTrip
Whether you are evaluating Dynamics 365 for the first time, planning a migration from a legacy system, or looking for a partner to take over an existing implementation — a single conversation with the right partner can clarify months of uncertainty.
Our discovery calls are designed to understand your business context, assess your operational challenges, and give you an honest, informed perspective on what a Dynamics 365 engagement would look like for your organization — covering scope, timeline, delivery model, and investment. The goal is to give you the clarity and a realistic sense of direction you need to take the right call for your organization.
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